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Maryland Health Benefit Exchange Connector Entity Program Grants FY 2027 - BPM054700

Maryland Health Benefit Exchange | State of Maryland logoMaryland Health Benefit Exchange | State of Maryland
Due
Jan 30, 2026
Deadline passed
Posted
Dec 30, 2025
Contract term
1 year
Primary contact
Shirelle Green
(410) 547-5181

The 30-second brief

What they're buying

Maryland Health Benefit Exchange seeks grant proposals from eligible organizations to serve as Prime Entities in the Connector Entity Program for State Fiscal Year 2027, with one optional one-year renewal. Certified Consumer Assistance Workers will conduct community outreach, provide in-person and remote application and enrollment assistance for Maryland Health Connection, Medicaid, MCHP, and Qualified Health Plans (QHPs), and make appropriate referrals. Applicants must establish Community Service Centers in designated High Focus Meta Areas across Maryland counties to target persistently uninsured populations. The grant includes federal funding from the Medical Assistance Program, CFDA No. 93.778, alongside State general funds, with a not-to-exceed budget of $9.1 million. Proposals are due by January 30, 2026, following a pre-proposal conference on January 13, 2026, and inquiries due by January 20, 2026.

How it's scored

Description of Connector Entity within the Region (10 points), Overall Program Plan (15 points), Outreach and Events Plan (25 points), Evidence-Based Reporting Table (10 points), Infrastructure Plan (10 points), Partnerships and HBX System Collaboration Plan (10 points), Training and Quality Assurance Plan (10 points), Budget (10 points)

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Summary

Maryland Health Benefit Exchange seeks grant proposals from eligible organizations to serve as Prime Entities in the Connector Entity Program for State Fiscal Year 2027, with one optional one-year renewal.

Certified Consumer Assistance Workers will conduct community outreach, provide in-person and remote application and enrollment assistance for Maryland Health Connection, Medicaid, MCHP, and Qualified Health Plans (QHPs), and make appropriate referrals. Applicants must establish Community Service Centers in designated High Focus Meta Areas across Maryland counties to target persistently uninsured populations. The grant includes federal funding from the Medical Assistance Program, CFDA No. 93.778, alongside State general funds, with a not-to-exceed budget of $9.1 million. Proposals are due by January 30, 2026, following a pre-proposal conference on January 13, 2026, and inquiries due by January 20, 2026.

EVALUATION CRITERIA

Description of Connector Entity within the Region10 pts
Overall Program Plan15 pts
Outreach and Events Plan25 pts
Evidence-Based Reporting Table10 pts
Infrastructure Plan10 pts
Partnerships and HBX System Collaboration Plan10 pts
Training and Quality Assurance Plan10 pts
Budget10 pts

REQUIRED ATTACHMENTS

6
  • Partnership of Entities Letter of Intent
  • Federal Funds Requirements and Restrictions
  • Conflict of Interest Standards and Disclosure
  • Program Narrative Response
  • Detailed Budget Response
  • PIAResponse

REQUIRED STAFFING

6
Program DirectorCommunity Outreach DirectorProgram ManagersSupervisors/Outreach ManagersConsumer Assistance WorkersConsumer Assistance Workers Leads
Submit to
emma.maryland.gov
Duration
12 months
Scope location
Maryland, MD
Reported agency
Maryland Health Benefit Exchange

Questions about this RFP

How do I respond to this RFP from Maryland Health Benefit Exchange | State of Maryland?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 30, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: emma.maryland.gov. For questions, contact Shirelle Green.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Maryland Health Benefit Exchange | State of Maryland in MD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Shirelle Green at (410) 547-5181. Questions and answers are typically shared with all prospective bidders.

What staffing is required for this project?

This solicitation outlines specific staffing requirements. The required roles include: Program Director, Community Outreach Director, Program Managers, Supervisors/Outreach Managers, Consumer Assistance Workers, Consumer Assistance Workers Leads. Proposers should demonstrate relevant qualifications and experience for each required role.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Description of Connector Entity within the Region (10 points), Overall Program Plan (15 points), Outreach and Events Plan (25 points), Evidence-Based Reporting Table (10 points), Infrastructure Plan (..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Maryland Health Benefit Exchange | State of Maryland?

All active and historical solicitations from Maryland Health Benefit Exchange | State of Maryland are tracked and searchable. As a state agency, Maryland Health Benefit Exchange | State of Maryland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Partnership of Entities Letter of Intent, Federal Funds Requirements and Restrictions, Conflict of Interest Standards and Disclosure, Program Narrative Response, Detailed Budget Response, PIAResponse. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Maryland Health Benefit Exchange | State of Maryland for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Maryland, MD. Review the full solicitation for detailed scope requirements.

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