Los Angeles County - Mobile Communication Capture & M365 eDiscovery Integration - RFB-IS-27200230-1 - 2026
Los Angeles CountyCounty · Los Angeles, CA- Due
- Oct 26, 2026
- Deadline passed
- Posted
- Oct 9, 2026
- Contract term
- 1 year
- Primary contact
- Yiu Hung Wan
- (562) 359-2618
The 30-second brief
The Los Angeles County Department of Children and Family Services (DCFS) seeks to procure a cloud-based Software-as-a-Service (SaaS) solution for Mobile Communication Capture and Microsoft 365 eDiscovery Integration supporting approximately 7,000 users on Apple iOS and Android smartphones (including BYOD and County-issued Intune-managed devices). The solution must reliably capture, transfer, and integrate SMS/MMS messages, attachments, carrier call logs, and voicemail metadata into Exchange Online mailboxes while supporting Microsoft Purview, litigation hold, audit logging, and electronic discovery. The contract term is 12 months with a user capacity of approximately 7,000 users. Submissions are due via the online Vendor Self Service (VSS) portal by October 26, 2026, at 12:00 PM, and award will be based on the lowest total acceptable offer.
Per-user annual subscription and system solution functionalities, Professional services including one time implementation, Integration, Customization, And configuration, Training
Lowest total acceptable offer
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Summary
The Los Angeles County Department of Children and Family Services (DCFS) seeks to procure a cloud-based Software-as-a-Service (SaaS) solution for Mobile Communication Capture and Microsoft 365 eDiscovery Integration supporting approximately 7,000 users on Apple iOS and Android smartphones (including BYOD and County-issued Intune-managed devices).
The solution must reliably capture, transfer, and integrate SMS/MMS messages, attachments, carrier call logs, and voicemail metadata into Exchange Online mailboxes while supporting Microsoft Purview, litigation hold, audit logging, and electronic discovery. The contract term is 12 months with a user capacity of approximately 7,000 users. Submissions are due via the online Vendor Self Service (VSS) portal by October 26, 2026, at 12:00 PM, and award will be based on the lowest total acceptable offer.
EVALUATION CRITERIA
Lowest total acceptable offer
REQUIRED DELIVERABLES
6- Per-user annual subscription and system solution functionalities
- Professional services including one time implementation
- Integration
- Customization
- Configuration
- Training
REQUIRED ATTACHMENTS
8- Completed Request for Bid (RFB) form
- Appendix A Package
- Exhibition 6
- Letters of Authorization
- Certificate of Insurance (COI) and additional insured endorsement
- Quotation
- Signed Exhibit B - Business Associate Agreement
- T-Spec
- Submit to
- http://lacovss.lacounty.gov
- Scope location
- Los Angeles, CA
Questions about this BID
How do I respond to this Bid from Los Angeles County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 26, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: http://lacovss.lacounty.gov. For questions, contact Yiu Hung Wan.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including Los Angeles County in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Yiu Hung Wan at (562) 359-2618. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Per-user annual subscription and system solution functionalities, Professional services including one time implementation, Integration, Customization, And configuration, Training. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Lowest total acceptable offer" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Los Angeles County?
All active and historical solicitations from Los Angeles County are tracked and searchable. As a county agency, Los Angeles County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Completed Request for Bid (RFB) form, Appendix A Package, Exhibition 6, Letters of Authorization, Certificate of Insurance (COI) and additional insured endorsement, Quotation, Signed Exhibit B - Busin. Review the full document from Los Angeles County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Los Angeles, CA. Review the full solicitation for detailed scope requirements.