Lake Dallas ISD Unified Communications Services and Telephone System RFP 26-02-20 (2026)
- Due
- Mar 27, 2026
- Deadline passed
- Posted
- Mar 16, 2026
- Primary contact
- Saylea Mayfield
- (940) 497-4039 ext 8403
The 30-second brief
Lake Dallas Independent School District is soliciting proposals for Unified Communication Services and Telephone System, offering either a Full Cloud-Hosted Phone system including VoIP or a Self-Hosted On-Premises Phone system. The scope encompasses approximately 830 lines, 141 admin/office phones, 401 common area phones, 270 SIP-capable lines for PA speakers, and 10 ATA Analog-IP converters across 9 campus locations. Vendors must detail system architecture, network/infrastructure specifications, security and compliance (FERPA, E-911), implementation, and support. The submission deadline is March 27, 2026, at 4:00 PM CT via IonWave. Evaluation criteria prioritize Purchase Price (50%), Qualifications (20%), Reputation and References (15%), and Extent to which needs are met (15%).
Full Cloud-Hosted Phone system or Self-Hosted On-Premises Phone system, Unified communication services, Desk phones and/or softphone applications, Handset phones, ATA devices, Mobile and remote user support
Purchase Price (50%), Qualifications (20%), Reputation and References (15%), Extent to which the goods or services meet District needs (15%)
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Summary
Lake Dallas Independent School District is soliciting proposals for Unified Communication Services and Telephone System, offering either a Full Cloud-Hosted Phone system including VoIP or a Self-Hosted On-Premises Phone system.
The scope encompasses approximately 830 lines, 141 admin/office phones, 401 common area phones, 270 SIP-capable lines for PA speakers, and 10 ATA Analog-IP converters across 9 campus locations. Vendors must detail system architecture, network/infrastructure specifications, security and compliance (FERPA, E-911), implementation, and support. The submission deadline is March 27, 2026, at 4:00 PM CT via IonWave. Evaluation criteria prioritize Purchase Price (50%), Qualifications (20%), Reputation and References (15%), and Extent to which needs are met (15%).
EVALUATION CRITERIA
Purchase Price (50%), Qualifications (20%), Reputation and References (15%), Extent to which the goods or services meet District needs (15%)
REQUIRED DELIVERABLES
6- Full Cloud-Hosted Phone system or Self-Hosted On-Premises Phone system
- Unified communication services
- Desk phones and/or softphone applications
- Handset phones
- ATA devices
- Mobile and remote user support
REQUIRED ATTACHMENTS
13- Conflict of Interest Form (CIQ)
- W9 Form
- Form SF-LLL Disclosure of Lobbying Activities
- 1295 Form - Certificate of Interested Parties
- MWBE Certificate
- Exceptions/Deviations
- Non-Collusion Affidavit
- Signature and Declaration of Compliance
- Certificate of Liability Insurance
- Cost/Price Analysis
- Introduction Page
- List of Equipment
- Personnel organization chart
- Submit to
- https://ldisd.ionwave.net/PublicDetail.aspx?bidID=55&SourceType=2
- Scope location
- Lake Dallas, TX
Questions about this RFP
How do I respond to this RFP from Lake Dallas Independent School District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://ldisd.ionwave.net/PublicDetail.aspx?bidID=55&SourceType=2. For questions, contact Saylea Mayfield.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Lake Dallas Independent School District in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Saylea Mayfield at (940) 497-4039 ext 8403. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Full Cloud-Hosted Phone system or Self-Hosted On-Premises Phone system, Unified communication services, Desk phones and/or softphone applications, Handset phones, ATA devices, Mobile and remote user support. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Purchase Price (50%), Qualifications (20%), Reputation and References (15%), Extent to which the goods or services meet District needs (15%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Lake Dallas Independent School District?
All active and historical solicitations from Lake Dallas Independent School District are tracked and searchable. As a school agency, Lake Dallas Independent School District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Conflict of Interest Form (CIQ), W9 Form, Form SF-LLL Disclosure of Lobbying Activities, 1295 Form - Certificate of Interested Parties, MWBE Certificate, Exceptions/Deviations, Non-Collusion Affidavit. Review the full document from Lake Dallas Independent School District for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Lake Dallas, TX. Review the full solicitation for detailed scope requirements.