Kimble County, TX - On-Site and Remote IT Support Services - RFP No. 25-033-K (2025)
Kimble CountyCounty · Kimble County, TX- Due
- Oct 22, 2025
- Deadline passed
- Posted
- Sep 15, 2025
- Contract term
- 1 year
- Primary contact
- Hal Rose
- (325) 446-2724
The 30-second brief
Kimble County, TX seeks comprehensive Information Technology (IT) support services, including both on-site and remote assistance, to support County operations, departments, and facilities under RFP No. 25-033-K. The scope encompasses helpdesk support, network infrastructure, Microsoft Windows environment management, enterprise applications, cybersecurity, and data protection compliance (such as CJIS and HIPAA). Vendors must provide a minimum of two full-time equivalent (FTE) support personnel and staff with industry certifications like CompTIA A+ or Network+. The submission deadline is October 22, 2025, at 5:00 PM CDT, with a virtual pre-proposal conference scheduled for September 30, 2025. The initial contract term is one year, with up to four additional one-year renewal options.
Experience and Qualifications of Firm and Staff (30 Points), Approach and Methodology (25 Points), References and Past Performance (15 Points), Cost (30 Points)
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Summary
Kimble County, TX seeks comprehensive Information Technology (IT) support services, including both on-site and remote assistance, to support County operations, departments, and facilities under RFP No. 25-033-K. The scope encompasses helpdesk support, network infrastructure, Microsoft Windows environment management, enterprise applications, cybersecurity, and data protection compliance (such as CJIS and HIPAA).
Vendors must provide a minimum of two full-time equivalent (FTE) support personnel and staff with industry certifications like CompTIA A+ or Network+. The submission deadline is October 22, 2025, at 5:00 PM CDT, with a virtual pre-proposal conference scheduled for September 30, 2025. The initial contract term is one year, with up to four additional one-year renewal options.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
12- Cover Letter
- Executive Summary
- Company Profile & Experience
- Staff Qualifications & Resumes
- Approach & Methodology
- Transition & Implementation Plan
- Support Model & Response Times
- Security & Compliance
- Cost Proposal
- Required Forms
- Certifications
- Affidavits
- Submit to
- Kimble County, TX, Attn: Judge Hal Rose, 105 North 7th Street, Junction, TX 76849
- Duration
- 60 months
- Scope location
- Junction, TX
Questions about this RFP
How do I respond to this RFP from Kimble County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 22, 2025. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Kimble County, TX, Attn: Judge Hal Rose, 105 North 7th Street, Junction, TX 76849. For questions, contact Hal Rose.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Kimble County in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Hal Rose at (325) 446-2724. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience and Qualifications of Firm and Staff (30 Points), Approach and Methodology (25 Points), References and Past Performance (15 Points), Cost (30 Points)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Kimble County?
All active and historical solicitations from Kimble County are tracked and searchable. As a county agency, Kimble County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Executive Summary, Company Profile & Experience, Staff Qualifications & Resumes, Approach & Methodology, Transition & Implementation Plan, Support Model & Response Times, Security & Comp. Review the full document from Kimble County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Junction, TX. Review the full solicitation for detailed scope requirements.