Kansas City Kansas Housing Authority Telephony and Unified Communications System Modernization - 2026
Kansas city, KS Housing AuthorityLocal Housing Authority · Kansas City, KS- Due
- Nov 4, 2026
- 8 days left
- Posted
- Oct 5, 2026
- Contract term
- 5 years
- Primary contact
- Mary Stillwell
- (913) 281-3300
The 30-second brief
The Kansas City Kansas Housing Authority (KCKHA) seeks a qualified firm to design, implement, migrate, document, train, and support a modern enterprise VoIP and Unified Communications solution for its administrative offices and properties. KCKHA will consider cloud-hosted, on-premises, or hybrid architectures that meet requirements for security, reliability, scalability, emergency communications, business continuity, manageability, and long-term support across 18 locations in Wyandotte County. The project replaces an existing Cisco Unified Communications Manager environment supporting approximately 88 extensions and 88 physical telephones (including Cisco 7841, 6941, 7821, and 7962 desk phones). Proposals are due by November 4, 2026, at 2:00 PM CST, following a pre-proposal conference on October 14, 2026, and a deadline for questions on October 30, 2026. The contract term is an initial 5 years with a potential 5-year extension.
Technical Solution and Functional Compliance 20, Resiliency, Disaster Recovery and Emergency Communications 15, Cybersecurity and Identity Management 10, Implementation, Migration and Cutover Plan 10, Administration, Reporting and Organizational Control 10, Training, Knowledge Transfer and Documentation 10, Vendor Experience and References 5, Support, Managed Services and SLA 5, Five-Year Total Cost of Ownership 15
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Summary
The Kansas City Kansas Housing Authority (KCKHA) seeks a qualified firm to design, implement, migrate, document, train, and support a modern enterprise VoIP and Unified Communications solution for its administrative offices and properties.
KCKHA will consider cloud-hosted, on-premises, or hybrid architectures that meet requirements for security, reliability, scalability, emergency communications, business continuity, manageability, and long-term support across 18 locations in Wyandotte County. The project replaces an existing Cisco Unified Communications Manager environment supporting approximately 88 extensions and 88 physical telephones (including Cisco 7841, 6941, 7821, and 7962 desk phones). Proposals are due by November 4, 2026, at 2:00 PM CST, following a pre-proposal conference on October 14, 2026, and a deadline for questions on October 30, 2026. The contract term is an initial 5 years with a potential 5-year extension.
EVALUATION CRITERIA
14- Technical Solution and Functional Compliance 20
- Resiliency
- Disaster Recovery and Emergency Communications 15
- Cybersecurity and Identity Management 10
- Implementation
- Migration and Cutover Plan 10
- Administration
- Reporting and Organizational Control 10
- Training
- Knowledge Transfer and Documentation 10
- Vendor Experience and References 5
- Support
- Managed Services and SLA 5
- Five-Year Total Cost of Ownership 15
- Submit to
- [email protected]
- Duration
- 60 months
- Scope location
- Kansas City, KS
- Reported agency
- Kansas City Kansas Housing Authority
Questions about this RFP
How do I respond to this RFP from Kansas city, KS Housing Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 4, 2026. Submissions should be delivered to: [email protected]. For questions, contact Mary Stillwell.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Kansas city, KS Housing Authority in KS, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Mary Stillwell at (913) 281-3300. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Solution and Functional Compliance 20, Resiliency, Disaster Recovery and Emergency Communications 15, Cybersecurity and Identity Management 10, Implementation, Migration and Cutover Plan 10,..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Kansas city, KS Housing Authority?
All active and historical solicitations from Kansas city, KS Housing Authority are tracked and searchable. As a local housing authority agency, Kansas city, KS Housing Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 4, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Kansas city, KS Housing Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Kansas City, KS. Review the full solicitation for detailed scope requirements.