HOPE Community Academy - Information Technology Services RFP 2026
Hope Community Academy ElementarySchool · Saint Paul, MN- Due
- Jun 12, 2026
- Deadline passed
- Posted
- May 13, 2026
- Contract term
- 5 years
- Primary contact
- Kevin Xiong
The 30-second brief
HOPE Community Academy in Saint Paul, MN, is seeking proposals from qualified and experienced Managed Service Providers (MSPs) to deliver comprehensive Information Technology (IT) services beginning July 1, 2026. The scope includes a full-time dedicated on-site IT support technician, help desk and end-user support, device management and IT repair for approximately 140 staff devices, Microsoft Surface units, and 760+ student Chromebooks, network, server, and infrastructure management, cybersecurity, backup and disaster recovery, E-Rate Form 470/471 filing and Category 1/2 support, inventory and asset management, Google Workspace administration, Infinite Campus coordination, phone system, AV support, printer/copier support, security cameras, and door access control. Vendors may propose a 3-year or 5-year contract term. Proposals are due by June 12, 2026, at 3:00pm CST, with written questions due by May 27, 2026. Required insurance includes $1,000,000 CGL and $2,000,000 cyber liability. Evaluation is based on cost and overall value (25%), staffing plan (15%), Pre-K/charter experience (15%), inventory/asset management (10%), cybersecurity (10%), E-Rate experience (10%), references (10%), and technical architecture (5%).
Cost and Overall Value (25%), On-Site Staffing Plan (15%), Pre-K / Charter School Experience (15%), Inventory, Asset, and Warranty Management (10%), Cybersecurity Capabilities (10%), E-Rate Experience and Capability (10%), References and Past Performance (10%), Technical Architecture and Methodology (5%)
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Summary
HOPE Community Academy in Saint Paul, MN, is seeking proposals from qualified and experienced Managed Service Providers (MSPs) to deliver comprehensive Information Technology (IT) services beginning July 1, 2026.
The scope includes a full-time dedicated on-site IT support technician, help desk and end-user support, device management and IT repair for approximately 140 staff devices, Microsoft Surface units, and 760+ student Chromebooks, network, server, and infrastructure management, cybersecurity, backup and disaster recovery, E-Rate Form 470/471 filing and Category 1/2 support, inventory and asset management, Google Workspace administration, Infinite Campus coordination, phone system, AV support, printer/copier support, security cameras, and door access control. Vendors may propose a 3-year or 5-year contract term. Proposals are due by June 12, 2026, at 3:00pm CST, with written questions due by May 27, 2026. Required insurance includes $1,000,000 CGL and $2,000,000 cyber liability. Evaluation is based on cost and overall value (25%), staffing plan (15%), Pre-K/charter experience (15%), inventory/asset management (10%), cybersecurity (10%), E-Rate experience (10%), references (10%), and technical architecture (5%).
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
16- Cover letter
- Company Overview
- PreK-12 Experience
- Detailed Staffing Plan
- Managed Services Methodology
- Technology Architecture Overview
- Inventory and Asset Management Approach
- E-Rate Experience
- Cybersecurity Capabilities
- Pricing Proposal
- Service Level Agreement sample
- Client report sample
- Three professional references
- Proof of Insurance
- Conflict of Interest Disclosure
- Signed Acknowledgement
- Submit to
- [email protected], [email protected]
- Duration
- 60 months
- Scope location
- Saint Paul, MN
- Reported agency
- HOPE Community Academy
Questions about this RFP
How do I respond to this RFP from Hope Community Academy Elementary?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 12, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected], [email protected]. For questions, contact Kevin Xiong.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Hope Community Academy Elementary in MN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kevin Xiong. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Cost and Overall Value (25%), On-Site Staffing Plan (15%), Pre-K / Charter School Experience (15%), Inventory, Asset, and Warranty Management (10%), Cybersecurity Capabilities (10%), E-Rate Experience..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Hope Community Academy Elementary?
All active and historical solicitations from Hope Community Academy Elementary are tracked and searchable. As a school agency, Hope Community Academy Elementary regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover letter, Company Overview, PreK-12 Experience, Detailed Staffing Plan, Managed Services Methodology, Technology Architecture Overview, Inventory and Asset Management Approach, E-Rate Experience,. Review the full document from Hope Community Academy Elementary for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Saint Paul, MN. Review the full solicitation for detailed scope requirements.