Grafton County RFP 2026-001 Inmate Communication System
Grafton CountyCounty · Grafton County, NH- Due
- Mar 23, 2026
- Deadline passed
- Posted
- Feb 17, 2026
- Contract term
- 5 years
- Primary contact
- Timothy Lethbridge
- (603) 787-2019
The 30-second brief
Grafton County Department of Corrections is soliciting proposals for a comprehensive inmate communication and visitation system.
Inmate phone service, On-site and remote video visitation, Electronic delivery of mail, Tablet-based education system, Paperless mail system, Investigative tools, Software integration, Administrative portal.
Value to System Consumers, System Reliability and Technical Support, Ease of Use for Detention Staff, Quality of Education Program, Investigative Suite, Location/Accessibility, Commission Rates/Cost to the County, Added Value.
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Summary
Grafton County Department of Corrections is soliciting proposals for a comprehensive inmate communication and visitation system.
EVALUATION CRITERIA
8- Value to System Consumers
- System Reliability and Technical Support
- Ease of Use for Detention Staff
- Quality of Education Program
- Investigative Suite
- Location/Accessibility
- Commission Rates/Cost to the County
- Added Value
REQUIRED DELIVERABLES
8- Inmate phone service
- On-site and remote video visitation
- Electronic delivery of mail
- Tablet-based education system
- Paperless mail system
- Investigative tools
- Software integration
- Administrative portal
- Submit to
- Grafton County Commissioners' Office, ATTN: Inmate Communications RFP 2026-001, 3855 Dartmouth College Highway, Box #1 North Haverhill, NH 03774
- Scope location
- North Haverhill, NH
- Reported agency
- Grafton County Department of Corrections
Questions about this RFP
How do I respond to this RFP from Grafton County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 23, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: Grafton County Commissioners' Office, ATTN: Inmate Communications RFP 2026-001, 3855 Dartmouth College Highway, Box #1 North Haverhill, NH 03774. For questions, contact Timothy Lethbridge.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Grafton County in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Timothy Lethbridge at (603) 787-2019. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Inmate phone service, On-site and remote video visitation, Electronic delivery of mail, Tablet-based education system, Paperless mail system, Investigative tools, Software integration, Administrative portal.. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Value to System Consumers, System Reliability and Technical Support, Ease of Use for Detention Staff, Quality of Education Program, Investigative Suite, Location/Accessibility, Commission Rates/Cost t..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Grafton County?
All active and historical solicitations from Grafton County are tracked and searchable. As a county agency, Grafton County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Grafton County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: North Haverhill, NH. Review the full solicitation for detailed scope requirements.