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Grafton County - Internet Service Providers (ISPs) for Middle Mile Network - 2026-RFP01ISP

Grafton County logoGrafton County
Due
Nov 3, 2026
Deadline passed
Posted
Oct 1, 2026
Primary contact
Samantha Norcross
(603) 787-6941

The 30-second brief

What they're buying

Grafton County, New Hampshire seeks proposals from Internet Service Providers (ISPs) to partner, operate, and support its countywide middle mile fiber-optic network (MMN) initiative under solicitation 2026-RFP01ISP. The project aims to improve internet coverage across 25 municipalities and Plymouth State University, providing a dark fiber backbone to deliver FTTH high-speed internet of 100Mbps up to 1Gbps to underserved communities. The selected ISP will operate, maintain, market, and support commercial broadband services, coordinate network expansions, establish a Network Operations Center (NOC), and comply with a 2-million-dollar performance bond and NIST Cybersecurity Framework. Written questions are due by October 26, 2026, and proposal submissions are due by November 3, 2026, at 12:00 PM EST via email to Samantha Norcross. Evaluation is based on overall proposal suitability (30%), organizational experience (20%), implementation and maintenance plan (40%), and customer pricing proposal (10%).

How it's scored

Overall proposal suitability: 30, Organizational Experience: 20, Implementation and Maintenance Plan: 40, Customer Pricing Proposal: 10

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Summary

Grafton County, New Hampshire seeks proposals from Internet Service Providers (ISPs) to partner, operate, and support its countywide middle mile fiber-optic network (MMN) initiative under solicitation 2026-RFP01ISP. The project aims to improve internet coverage across 25 municipalities and Plymouth State University, providing a dark fiber backbone to deliver FTTH high-speed internet of 100Mbps up to 1Gbps to underserved communities.

The selected ISP will operate, maintain, market, and support commercial broadband services, coordinate network expansions, establish a Network Operations Center (NOC), and comply with a 2-million-dollar performance bond and NIST Cybersecurity Framework. Written questions are due by October 26, 2026, and proposal submissions are due by November 3, 2026, at 12:00 PM EST via email to Samantha Norcross. Evaluation is based on overall proposal suitability (30%), organizational experience (20%), implementation and maintenance plan (40%), and customer pricing proposal (10%).

EVALUATION CRITERIA

4
  • Overall proposal suitability: 30
  • Organizational Experience: 20
  • Implementation and Maintenance Plan: 40
  • Customer Pricing Proposal: 10

REQUIRED ATTACHMENTS

cover letter, professional qualifications, three examples and references of other locations providing FTTH internet service, business model, cost of monthly service, cost for premise equipment, description of technology, guarantees of service call response times, alternative proposals, performance bond

Scope location
Grafton County, NH

Questions about this RFP

How do I respond to this RFP from Grafton County?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 3, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Samantha Norcross.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Grafton County in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Samantha Norcross at (603) 787-6941. Questions and answers are typically shared with all prospective bidders.

Show 4 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Overall proposal suitability: 30, Organizational Experience: 20, Implementation and Maintenance Plan: 40, Customer Pricing Proposal: 10" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Grafton County?

All active and historical solicitations from Grafton County are tracked and searchable. As a county agency, Grafton County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: cover letter, professional qualifications, three examples and references of other locations providing FTTH internet service, business model, cost of monthly service, cost for premise equipment, descri. Review the full document from Grafton County for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Grafton County, NH. Review the full solicitation for detailed scope requirements.

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