Galveston County, Texas Inmate Telephone and Commissary Services RFP #26-101
Galveston CountyCounty · Galveston, TX- Due
- Jun 12, 2026
- Deadline passed
- Posted
- May 7, 2026
- Primary contact
- Frank Rodriguez
- (409) 770-5372
The 30-second brief
Galveston County, Texas is seeking proposals from qualified vendors to provide comprehensive inmate telephone and commissary services for the Galveston County Jail, located at 5700 Avenue H (Ball), Galveston, TX 77551. The facility has an average daily population of approximately 1,103 inmates, a facility capacity of 1,207 beds, and 28 pods/units. Vendors may submit proposals for bundled services, telephone services only, or commissary services only, with bundled proposals receiving a scoring advantage. Key deliverables include inmate telephone systems with call recording, voice biometric security, video visitation, family account management, and automated commissary ordering via kiosks, paper, and tablets. The submission deadline is June 12, 2026, at 2:00 PM CST, with a non-mandatory pre-proposal conference scheduled for May 21, 2026.
Cost and Revenue Sharing (20 points), Services and Technology (30 points), Experience and References (25 points), Implementation Plan (10 points), Customer Service and Support (10 points), Company Qualifications (5 points), Bundle Bonus (+10 points)
Hear what Galveston County plans next before it's posted.
Get alerts freeFree account · 30-second setup · No credit card
Summary
Galveston County, Texas is seeking proposals from qualified vendors to provide comprehensive inmate telephone and commissary services for the Galveston County Jail, located at 5700 Avenue H (Ball), Galveston, TX 77551.
The facility has an average daily population of approximately 1,103 inmates, a facility capacity of 1,207 beds, and 28 pods/units. Vendors may submit proposals for bundled services, telephone services only, or commissary services only, with bundled proposals receiving a scoring advantage. Key deliverables include inmate telephone systems with call recording, voice biometric security, video visitation, family account management, and automated commissary ordering via kiosks, paper, and tablets. The submission deadline is June 12, 2026, at 2:00 PM CST, with a non-mandatory pre-proposal conference scheduled for May 21, 2026.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
3- Required Documents Checklist
- Attachment A - Vendor Qualification Packet
- Attachment B - Certification Reg
Debarment, Suspension, and Other Ineligibility, Attachment C - Certification Regarding Lobbying Form, Attachment D - Non-Collusion Affidavit, Attachment E - Prohibition on Contracts with Companies Boycotting Israel, Attachment F - Prohibition on Contracts with Certain Companies, Attachment G - Information for Notice, Attachment H - References, Conflict of Interest Questionnaire (CIQ), Insurance Certificates or Commitment Letter, Financial Statements
- Submit to
- https://galvestoncountytx.bonfirehub.com/
- Scope location
- Galveston, TX
Questions about this RFP
How do I respond to this RFP from Galveston County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 12, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://galvestoncountytx.bonfirehub.com/. For questions, contact Frank Rodriguez.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Galveston County in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Frank Rodriguez at (409) 770-5372. Questions and answers are typically shared with all prospective bidders.
Show 4 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Cost and Revenue Sharing (20 points), Services and Technology (30 points), Experience and References (25 points), Implementation Plan (10 points), Customer Service and Support (10 points), Company Qua..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Galveston County?
All active and historical solicitations from Galveston County are tracked and searchable. As a county agency, Galveston County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Required Documents Checklist, Attachment A - Vendor Qualification Packet, Attachment B - Certification Reg. Debarment, Suspension, and Other Ineligibility, Attachment C - Certification Regarding Lobby. Review the full document from Galveston County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Galveston, TX. Review the full solicitation for detailed scope requirements.
