Eureka Fire Protection District Managed IT Services and Cybersecurity RFP EFPD-IT-2026
- Due
- Sep 14, 2026
- Deadline passed
- Posted
- Aug 25, 2026
- Contract term
- 3 years
- Primary contact
- Krista Laudano
- (636) 938-5505
The 30-second brief
The Eureka Fire Protection District is soliciting proposals from qualified Information Technology Managed Service Providers (MSPs) for comprehensive technology support under RFP Number EFPD-IT-2026. The scope includes 24x7x365 help desk support, network and infrastructure management, Microsoft 365 administration, and advanced cybersecurity services such as MDR, SOC, SIEM, and EDR. The selected vendor will also provide HIPAA compliance services, including annual risk assessments and ePHI protection, as well as business continuity, disaster recovery planning, and strategic technology consulting. The contract supports approximately 50 users across three locations for an initial three-year term. Proposals are due by September 14, 2026, at 4:30 PM. A mandatory vendor questionnaire and proof of insurance (General Liability, Professional Liability, Cyber Liability) are required.
Technical Response, Service Delivery Plan, References, Litigation Disclosure, Pricing Proposal, Mandatory Vendor Questionnaire
Healthcare-specific expertise, HIPAA compliance expertise, Technical approach, Cybersecurity approach, Transition plan, Support methodology, Best overall value
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Summary
The Eureka Fire Protection District is soliciting proposals from qualified Information Technology Managed Service Providers (MSPs) for comprehensive technology support under RFP Number EFPD-IT-2026.
The scope includes 24x7x365 help desk support, network and infrastructure management, Microsoft 365 administration, and advanced cybersecurity services such as MDR, SOC, SIEM, and EDR. The selected vendor will also provide HIPAA compliance services, including annual risk assessments and ePHI protection, as well as business continuity, disaster recovery planning, and strategic technology consulting. The contract supports approximately 50 users across three locations for an initial three-year term. Proposals are due by September 14, 2026, at 4:30 PM. A mandatory vendor questionnaire and proof of insurance (General Liability, Professional Liability, Cyber Liability) are required.
EVALUATION CRITERIA
7- Healthcare-specific expertise
- HIPAA compliance expertise
- Technical approach
- Cybersecurity approach
- Transition plan
- Support methodology
- Best overall value
REQUIRED DELIVERABLES
6- Technical Response
- Service Delivery Plan
- References
- Litigation Disclosure
- Pricing Proposal
- Mandatory Vendor Questionnaire
REQUIRED ATTACHMENTS
3- Appendix A: Mandatory Vendor Questionnaire
- Business Associate Agreement (BAA)
- Proof of Insurance
REQUIRED STAFFING
Engineer, Account Management
- Submit to
- Eureka Fire Protection District
- Scope location
- Eureka, MO
Questions about this RFP
How do I respond to this RFP from Eureka Fire Protection District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 14, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Eureka Fire Protection District. For questions, contact Krista Laudano.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Eureka Fire Protection District in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Krista Laudano at (636) 938-5505. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Engineer, Account Management. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Technical Response, Service Delivery Plan, References, Litigation Disclosure, Pricing Proposal, Mandatory Vendor Questionnaire. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Healthcare-specific expertise, HIPAA compliance expertise, Technical approach, Cybersecurity approach, Transition plan, Support methodology, Best overall value" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Eureka Fire Protection District?
All active and historical solicitations from Eureka Fire Protection District are tracked and searchable. As a fire district agency, Eureka Fire Protection District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Appendix A: Mandatory Vendor Questionnaire, Business Associate Agreement (BAA), Proof of Insurance. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Eureka Fire Protection District for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Eureka, MO. Review the full solicitation for detailed scope requirements.