City of West Hollywood - Request for Proposals for Dockless Mobility Operator Services - 2026
City of West HollywoodCity · West Hollywood, CA- Due
- Nov 25, 2026
- 14 days left
- Posted
- Oct 26, 2026
- Contract term
- 1.5 years
- Primary contact
- Tamar Fuhrer
The 30-second brief
The City of West Hollywood is seeking proposals from shared on-demand personal mobility device operators to manage and operate a shared mobility system consisting of e-Bicycles, scooters, and gliders within the City. The scope includes first- and last-mile transportation, device rebalancing, geofencing technology, mandatory parking zones, ADA compliance, maintenance, and data sharing via MDS APIs. The contract term is up to 18 months, beginning March 1, 2027 and terminating August 31, 2028, with an overall citywide fleet cap of 150 devices and a grace allotment up to 200 devices. Proposals are due by November 25, 2026, at 5:00 P.M. Pacific Time, submitted electronically via the City's PlanetBids portal. Pre-proposal questions are due November 6, 2026.
Qualifications of Company and Program Team 10%, Approach to and History of Regulations and Compliance 25%, Shared Mobility Devices 10%, Program Operations and Maintenance 30%, Outreach, Education, and Community Partnership 5%, Customer Service and User Compliance 20%
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Summary
The City of West Hollywood is seeking proposals from shared on-demand personal mobility device operators to manage and operate a shared mobility system consisting of e-Bicycles, scooters, and gliders within the City.
The scope includes first- and last-mile transportation, device rebalancing, geofencing technology, mandatory parking zones, ADA compliance, maintenance, and data sharing via MDS APIs. The contract term is up to 18 months, beginning March 1, 2027 and terminating August 31, 2028, with an overall citywide fleet cap of 150 devices and a grace allotment up to 200 devices. Proposals are due by November 25, 2026, at 5:00 P.M. Pacific Time, submitted electronically via the City's PlanetBids portal. Pre-proposal questions are due November 6, 2026.
EVALUATION CRITERIA
8- Qualifications of Company and Program Team 10%
- Approach to and History of Regulations and Compliance 25%
- Shared Mobility Devices 10%
- Program Operations and Maintenance 30%
- Outreach
- Education
- Community Partnership 5%
- Customer Service and User Compliance 20%
- Submit to
- City's PlanetBids portal
- Duration
- 18 months
- Scope location
- West Hollywood, CA
Questions about this RFP
How do I respond to this RFP from City of West Hollywood?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 25, 2026. Submissions should be delivered to: City's PlanetBids portal. For questions, contact Tamar Fuhrer.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of West Hollywood in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tamar Fuhrer. Questions and answers are typically shared with all prospective bidders.
Show 6 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications of Company and Program Team 10%, Approach to and History of Regulations and Compliance 25%, Shared Mobility Devices 10%, Program Operations and Maintenance 30%, Outreach, Education, and..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of West Hollywood?
All active and historical solicitations from City of West Hollywood are tracked and searchable. As a city agency, City of West Hollywood regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1.5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 25, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of West Hollywood for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: West Hollywood, CA. Review the full solicitation for detailed scope requirements.