City of Waterloo Parking Operations & Management Services RFP 2026
City of WaterlooCity · Waterloo, IA- Due
- Apr 17, 2026
- Deadline passed
- Posted
- Mar 17, 2026
- Contract term
- 5 years
- Primary contact
- Bridgett Wood
The 30-second brief
The City of Waterloo, Iowa is soliciting proposals from qualified firms for comprehensive parking operations and management services for its on-street parking system and municipal parking garages. Services include staffing, revenue management, facility maintenance, customer service, and enforcement.
Monthly operational reports, Annual operating budget and maintenance plan proposals, Audit support, Reconciliation statements, And cash-handling internal controls, Monthly Citation reports – written and paid, Monthly Complaint logs and outcomes, Monthly Credit Card Fee reports, Monthly Reporting from App usage/fees, Monthly Reporting from Kiosk usages – collection numbers, Credit card fees, Etc., Web-based reporting platform access, Executive summary of operations, Safety and maintenance concerns, Technology Modernization Roadmap, Cybersecurity and Payment Compliance protocols, Equipment Inventory and Technology Planning, Transition plan, Transition services
Experience and Qualifications – 20%, Operational and Transition Plan – 20%, Enforcement and Reporting Systems – 20%, Technology, Innovation, and System Improvement Strategies – 15%, Financial Proposal – 15%, References and Overall Quality - 10%
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Summary
The City of Waterloo, Iowa is soliciting proposals from qualified firms for comprehensive parking operations and management services for its on-street parking system and municipal parking garages. Services include staffing, revenue management, facility maintenance, customer service, and enforcement.
EVALUATION CRITERIA
8- Experience and Qualifications – 20%
- Operational and Transition Plan – 20%
- Enforcement and Reporting Systems – 20%
- Technology
- Innovation
- System Improvement Strategies – 15%
- Financial Proposal – 15%
- References and Overall Quality - 10%
REQUIRED DELIVERABLES
20- Monthly operational reports
- Annual operating budget and maintenance plan proposals
- Audit support
- Reconciliation statements
- Cash-handling internal controls
- Monthly Citation reports – written and paid
- Monthly Complaint logs and outcomes
- Monthly Credit Card Fee reports
- Monthly Reporting from App usage/fees
- Monthly Reporting from Kiosk usages – collection numbers
- Credit card fees
- Etc
- Web-based reporting platform access
- Executive summary of operations
- Safety and maintenance concerns
- Technology Modernization Roadmap
- Cybersecurity and Payment Compliance protocols
- Equipment Inventory and Technology Planning
- Transition plan
- Transition services
REQUIRED ATTACHMENTS
3- Attachment A - Sample Agreement
- Attachment B – Pricing Proposal Form
- Attachment C – Current Parking Operations & Enforcement Map
- Submit to
- [email protected] or City of Waterloo, Attn: Finance Department – Bridgett Wood, 715 Mulberry St, Waterloo, IA 50703
- Duration
- 60 months
- Scope location
- Waterloo, Iowa
Questions about this RFP
How do I respond to this RFP from City of Waterloo?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 17, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected] or City of Waterloo, Attn: Finance Department – Bridgett Wood, 715 Mulberry St, Waterloo, IA 50703. For questions, contact Bridgett Wood.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Waterloo in IA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bridgett Wood. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Monthly operational reports, Annual operating budget and maintenance plan proposals, Audit support, Reconciliation statements, And cash-handling internal controls, Monthly Citation reports – written and paid, Monthly Complaint logs and outcomes, Monthly Credit Card Fee reports, Monthly Reporting fro. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience and Qualifications – 20%, Operational and Transition Plan – 20%, Enforcement and Reporting Systems – 20%, Technology, Innovation, and System Improvement Strategies – 15%, Financial Proposal..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Waterloo?
All active and historical solicitations from City of Waterloo are tracked and searchable. As a city agency, City of Waterloo regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A - Sample Agreement, Attachment B – Pricing Proposal Form, Attachment C – Current Parking Operations & Enforcement Map. Review the full document from City of Waterloo for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Waterloo, Iowa. Review the full solicitation for detailed scope requirements.