City of Surrey Parking Mobile Payment App RFP 1220-030-2026-056
City of SurreyCity · Surrey, BC- Due
- Nov 19, 2026
- 4 days left
- Posted
- Nov 5, 2026
- Primary contact
- Sunny Kaila
- (604) 590-7274
The 30-second brief
The City of Surrey is seeking proposals from experienced and qualified proponents to provide software, services, configuration, integration, training, and support for a Parking Mobile Payment App for paid on-street and off-street parking locations. The solution must integrate with GTechna and Genetec parking enforcement systems, support secure electronic payment processing complying with PCI DSS, and operate effectively in a multi-provider environment. Proposals must be submitted electronically to [email protected] by November 19, 2026, at 3:00 p.m. local time.
Implementation and transition plan; Configured production-ready mobile application and administrative portal; Completed and tested integrations with applicable enforcement systems; Test plan, Test results and resolution of identified defects; Training, User guidance, Operational documentation and technical interface documentation; Support model, Escalation contacts and service-level commitments; Monthly operational and financial reports, Statements and revenue remittances; Data export and transition assistance at Contract expiry or termination.
Experience, Reputation and Resources, Technical, Financial, Statement of Departures
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Summary
The City of Surrey is seeking proposals from experienced and qualified proponents to provide software, services, configuration, integration, training, and support for a Parking Mobile Payment App for paid on-street and off-street parking locations.
The solution must integrate with GTechna and Genetec parking enforcement systems, support secure electronic payment processing complying with PCI DSS, and operate effectively in a multi-provider environment. Proposals must be submitted electronically to [email protected] by November 19, 2026, at 3:00 p.m. local time.
EVALUATION CRITERIA
5- Experience
- Reputation and Resources
- Technical
- Financial
- Statement of Departures
REQUIRED DELIVERABLES
8- Implementation and transition plan
- Configured production-ready mobile application and administrative portal
- Completed and tested integrations with applicable enforcement systems
- Test plan, Test results and resolution of identified defects
- Training, User guidance, Operational documentation and technical interface documentation
- Support model, Escalation contacts and service-level commitments
- Monthly operational and financial reports, Statements and revenue remittances
- Data export and transition assistance at Contract expiry or termination
- Submit to
- [email protected]
- Scope location
- Surrey, BC
Questions about this RFP
How do I respond to this RFP from City of Surrey?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 19, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: [email protected]. For questions, contact Sunny Kaila.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Surrey in BC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sunny Kaila at (604) 590-7274. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Implementation and transition plan; Configured production-ready mobile application and administrative portal; Completed and tested integrations with applicable enforcement systems; Test plan, Test results and resolution of identified defects; Training, User guidance, Operational documentation and te. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience, Reputation and Resources, Technical, Financial, Statement of Departures" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Surrey?
All active and historical solicitations from City of Surrey are tracked and searchable. As a city agency, City of Surrey regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 19, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Surrey for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Surrey, BC. Review the full solicitation for detailed scope requirements.
