City of Surrey - Microsoft Support Services - RFP 1220-030-2026-064 (2026)
City of SurreyCity · Surrey, BC- Due
- Dec 1, 2026
- 16 days left
- Posted
- Nov 9, 2026
- Contract term
- 1 year
- Primary contact
- Sunny Kaila
- (604) 590-7274
Bids like this start as pre-RFPs. Get the next ones early.
Get matched pre-RFPs freeFree account · 30-second setup · No credit card
Summary
The City of Surrey is seeking proposals from qualified service providers to deliver enterprise-level technical support, incident management, and escalation services for complex hybrid and cloud-based Microsoft products and cloud services.
The scope of work covers technical support for Microsoft 365, Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Intune, Microsoft Azure, Endpoint Management, Purview, Windows Server, SQL Server, Power Platform, and security and compliance services. Services include break/fix support, 24x7 support availability for critical incidents, escalation management, root cause analysis, and preventative measures. Proposals are due by December 01, 2026, at 3:00 p.m. local time, submitted electronically to [email protected].
- Submit to
- [email protected]
- Duration
- 60 months
- Scope location
- Surrey, BC
Questions about this RFP
How do I respond to this RFP from City of Surrey?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 1, 2026. Submissions should be delivered to: [email protected]. For questions, contact Sunny Kaila.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Surrey in BC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sunny Kaila at (604) 590-7274. Questions and answers are typically shared with all prospective bidders.
Show 5 more questions
Where can I find more RFPs from City of Surrey?
All active and historical solicitations from City of Surrey are tracked and searchable. As a city agency, City of Surrey regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 1, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Surrey for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Surrey, BC. Review the full solicitation for detailed scope requirements.
