City of Springfield Employee Assistance Program RFP HR27-32 2026
City of SpringfieldCity · Springfield, IL- Due
- Dec 3, 2026
- 21 days left
- Posted
- Nov 4, 2026
- Contract term
- 3 years
- Primary contact
- Purchasing Agent
- (217) 789-2191
The 30-second brief
The City of Springfield is seeking proposals for an Employee Assistance Program (EAP) to provide confidential assessment, short-term counseling, crisis support, referral, and follow-up services for employees and eligible dependents. The program requires six clinical counseling sessions per issue per year, a mobile-responsive participant portal, 24/7 toll-free live access, work-life consultations, financial and legal counseling, management consultations, critical incident response, and training. The estimated eligible census is 1,400 employees, with a proposed initial contract term of thirty-six months from March 1, 2027, through February 28, 2030. Proposals are due by December 3, 2026, at 3:00 p.m. local time via the City's Bid Portal.
Qualifications and experience 35 points, services and training 40 points, price 25 points
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Summary
The City of Springfield is seeking proposals for an Employee Assistance Program (EAP) to provide confidential assessment, short-term counseling, crisis support, referral, and follow-up services for employees and eligible dependents.
The program requires six clinical counseling sessions per issue per year, a mobile-responsive participant portal, 24/7 toll-free live access, work-life consultations, financial and legal counseling, management consultations, critical incident response, and training. The estimated eligible census is 1,400 employees, with a proposed initial contract term of thirty-six months from March 1, 2027, through February 28, 2030. Proposals are due by December 3, 2026, at 3:00 p.m. local time via the City's Bid Portal.
EVALUATION CRITERIA
3- Qualifications and experience 35 points
- Services and training 40 points
- Price 25 points
REQUIRED ATTACHMENTS
10- Signed City certifications and vendor identification forms
- Responses A through G with supporting evidence
- Completed service comparison and compliance schedules
- Consolidated exceptions and proposed agreement
- Complete three-year cost proposal and fee schedule
- Five references and required insurance information
- Provider roster and network verification methods
- Portal demonstration access or demonstration instructions
- Sample reports security materials and engagement calendar
- Dated implementation and participant continuity plan
- Submit to
- https://www.springfield.il.us/departments/OBM/OBMHome.aspx?Purchasing
- Duration
- 36 months
- Scope location
- Springfield, IL
Questions about this RFP
How do I respond to this RFP from City of Springfield?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 3, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.springfield.il.us/departments/OBM/OBMHome.aspx?Purchasing. For questions, contact Purchasing Agent.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Springfield in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Purchasing Agent at (217) 789-2191. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications and experience 35 points, services and training 40 points, price 25 points" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Springfield?
All active and historical solicitations from City of Springfield are tracked and searchable. As a city agency, City of Springfield regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 3, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Signed City certifications and vendor identification forms, Responses A through G with supporting evidence, Completed service comparison and compliance schedules, Consolidated exceptions and proposed. Review the full document from City of Springfield for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Springfield, IL. Review the full solicitation for detailed scope requirements.