City of Phoenix Vehicle Locksmith Services - RFQ-27-FSD-0451-2 (2026)
City of PhoenixCity · Phoenix, AZ- Due
- Nov 11, 2026
- 8 days left
- Posted
- Oct 16, 2026
- Contract term
- 3 years
- Primary contact
- Brittany Rivera
- (602) 534-9614
The 30-second brief
The City of Phoenix Public Works Department seeks qualified contractors for vehicle locksmith services for a fleet of over 8,000 light, medium, and heavy-duty units, including refuse trucks and fire apparatus. Services include vehicle lockouts, key duplication, ignition switch and tumbler replacement, and electronic keyless entry programming. The contract term is three years with two one-year extension options. Responses are due by November 11, 2026, at 11:00 am, with written inquiries due by October 29, 2026. A non-mandatory pre-offer conference will be held via Microsoft Teams on October 22, 2026. Vendors must be registered on the OpenGov Procurement Portal.
Service Call Out Charge, Parts discount
Technical capability, Demonstrated availability of manpower and equipment, Safety record, History of complaints and termination
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Summary
The City of Phoenix Public Works Department seeks qualified contractors for vehicle locksmith services for a fleet of over 8,000 light, medium, and heavy-duty units, including refuse trucks and fire apparatus.
Services include vehicle lockouts, key duplication, ignition switch and tumbler replacement, and electronic keyless entry programming. The contract term is three years with two one-year extension options. Responses are due by November 11, 2026, at 11:00 am, with written inquiries due by October 29, 2026. A non-mandatory pre-offer conference will be held via Microsoft Teams on October 22, 2026. Vendors must be registered on the OpenGov Procurement Portal.
EVALUATION CRITERIA
4- Technical capability
- Demonstrated availability of manpower and equipment
- Safety record
- History of complaints and termination
REQUIRED DELIVERABLES
Service Call Out Charge, Parts discount
REQUIRED ATTACHMENTS
12- Acceptance of Offer Form 2026
- SAP Open Catalog Interface
- Cost and Payment forms
- Warranty acknowledgment
- Notices and Contacts
- Pre-Award Qualifications
- Certification Regarding Debarment
- Heat Safety Compliance
- Offer Page
- Conflict of Interest and Transparency form
- W-9 Form
- References
REQUIRED STAFFING
locksmith, technician
- Submit to
- https://procurement.opengov.com/portal/phoenix/projects/317788
- Duration
- 60 months
- Scope location
- Phoenix, AZ
Questions about this QUOTE
How do I respond to this Quote from City of Phoenix?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 11, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/phoenix/projects/317788. For questions, contact Brittany Rivera.
Can small businesses or minority-owned firms bid on this Quote?
Most government agencies, including City of Phoenix in AZ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Quote submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brittany Rivera at (602) 534-9614. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: locksmith, technician. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Service Call Out Charge, Parts discount. Proposals should clearly address how each deliverable will be met.
Show 6 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical capability, Demonstrated availability of manpower and equipment, Safety record, History of complaints and termination" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Phoenix?
All active and historical solicitations from City of Phoenix are tracked and searchable. As a city agency, City of Phoenix regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 11, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this Quote?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Acceptance of Offer Form 2026, SAP Open Catalog Interface, Cost and Payment forms, Warranty acknowledgment, Notices and Contacts, Pre-Award Qualifications, Certification Regarding Debarment, Heat Safe. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Phoenix for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Phoenix, AZ. Review the full solicitation for detailed scope requirements.