City of Kelowna Workflow Documentation and Optimization Platform - Ref #13165 - 2026
City of KelownaCity · Kelowna, BC- Due
- Sep 21, 2026
- Deadline passed
The 30-second brief
The City of Kelowna is soliciting quotes for a subscription to a hosted workflow-capture and analysis platform under Reference #: 13165. The objective is to replace manual write-ups with accurate, reusable process documentation derived from observed work. The platform must identify measurable inefficiencies such as rework loops, redundant steps, hand-off delays, and unnecessary system switching across administrative and operational business processes. A key requirement is the creation of a City-owned, searchable workflow library that staff can maintain and extend without further contractor involvement. The project closes on September 21, 2026, at 2:00 PM PDT. Submissions and inquiries should be directed to the City of Kelowna Purchasing Department.
Hosted workflow-capture and analysis platform, Documented workflows, Analyzable workflows, Maintainable workflows, Searchable workflow library
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Summary
The City of Kelowna is soliciting quotes for a subscription to a hosted workflow-capture and analysis platform under Reference #: 13165.
The objective is to replace manual write-ups with accurate, reusable process documentation derived from observed work. The platform must identify measurable inefficiencies such as rework loops, redundant steps, hand-off delays, and unnecessary system switching across administrative and operational business processes. A key requirement is the creation of a City-owned, searchable workflow library that staff can maintain and extend without further contractor involvement. The project closes on September 21, 2026, at 2:00 PM PDT. Submissions and inquiries should be directed to the City of Kelowna Purchasing Department.
REQUIRED DELIVERABLES
5- Hosted workflow-capture and analysis platform
- Documented workflows
- Analyzable workflows
- Maintainable workflows
- Searchable workflow library
- Scope location
- Kelowna, BC
Questions about this QUOTE
How do I respond to this Quote from City of Kelowna?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 21, 2026. The solicitation specifies required deliverables that must be addressed in your response.
Can small businesses or minority-owned firms bid on this Quote?
Most government agencies, including City of Kelowna in BC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Quote submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What are the key deliverables?
The solicitation specifies the following deliverables: Hosted workflow-capture and analysis platform, Documented workflows, Analyzable workflows, Maintainable workflows, Searchable workflow library. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from City of Kelowna?
All active and historical solicitations from City of Kelowna are tracked and searchable. As a city agency, City of Kelowna regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this Quote?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Kelowna for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Kelowna, BC. Review the full solicitation for detailed scope requirements.