City of Highland Village - Organizational, Workforce and Service Delivery Study RFP - 2026
City of Highland VillageCity · Highland Village, TX- Due
- Nov 18, 2026
- 21 days left
- Posted
- Oct 17, 2026
- Duration
- 12 months
- Primary contact
- Kimberly Lopez
The 30-second brief
The City of Highland Village is seeking proposals from qualified consulting firms to conduct a comprehensive Organizational, Workforce, and Service Delivery Study. The study will evaluate the City's organizational structure, staffing levels, workloads, management structure, operational efficiency, and service delivery across all municipal departments including Administration, Finance, HR, Public Works, Parks, Police, and Fire. The municipality serves approximately 16,000 residents in Denton County with about 160 full-time and 35 part-time employees. Proposals are due by November 18, 2026, at 3:00 p.m. Central Time, with written questions due by November 2, 2026. A non-mandatory pre-proposal conference will be held via Zoom on November 3, 2026.
Project Work Plan and Schedule, Project Updates, Draft and Final Reports, Department Assessments, Prioritized Recommendations, Implementation Plan, Summary of Recommendations, Department Heads and City Manager Presentation, City Council Presentation
Project Approach and Methodology (30 points), Experience and Qualifications (25 points), Project Cost (25 points), Project Schedule and Timeline (10 points), References (10 points)
Get the decision makers at Highland Village before you write a word.
Get decision-maker emailsFree account · 30-second setup · No credit card
Summary
The City of Highland Village is seeking proposals from qualified consulting firms to conduct a comprehensive Organizational, Workforce, and Service Delivery Study.
The study will evaluate the City's organizational structure, staffing levels, workloads, management structure, operational efficiency, and service delivery across all municipal departments including Administration, Finance, HR, Public Works, Parks, Police, and Fire. The municipality serves approximately 16,000 residents in Denton County with about 160 full-time and 35 part-time employees. Proposals are due by November 18, 2026, at 3:00 p.m. Central Time, with written questions due by November 2, 2026. A non-mandatory pre-proposal conference will be held via Zoom on November 3, 2026.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
9- Project Work Plan and Schedule
- Project Updates
- Draft and Final Reports
- Department Assessments
- Prioritized Recommendations
- Implementation Plan
- Summary of Recommendations
- Department Heads and City Manager Presentation
- City Council Presentation
REQUIRED ATTACHMENTS
Twelve (12) bound copies of the Response, Electronic copy
- Submit to
- City Secretary's Office, City of Highland Village, 1000 Highland Village Road, Highland Village, Texas 75077
- Scope location
- Highland Village, Texas
Questions about this RFP
How do I respond to this RFP from City of Highland Village?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 18, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City Secretary's Office, City of Highland Village, 1000 Highland Village Road, Highland Village, Texas 75077. For questions, contact Kimberly Lopez.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Highland Village in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kimberly Lopez. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Project Work Plan and Schedule, Project Updates, Draft and Final Reports, Department Assessments, Prioritized Recommendations, Implementation Plan, Summary of Recommendations, Department Heads and City Manager Presentation, City Council Presentation. Proposals should clearly address how each deliverable will be met.
Show 6 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Project Approach and Methodology (30 points), Experience and Qualifications (25 points), Project Cost (25 points), Project Schedule and Timeline (10 points), References (10 points)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Highland Village?
All active and historical solicitations from City of Highland Village are tracked and searchable. As a city agency, City of Highland Village regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 12 months. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 18, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Twelve (12) bound copies of the Response, Electronic copy. Review the full document from City of Highland Village for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Highland Village, Texas. Review the full solicitation for detailed scope requirements.