City of Denton - Cityworks to Unity Implementation Services - RFP 9132 (2026)
City of DentonCity · Denton, TX- Due
- Sep 23, 2026
- Deadline passed
- Posted
- Aug 28, 2026
- Contract term
- 1 year
- Primary contact
- Gabby Leeper
- (940) 349-7100 ext 7615
The 30-second brief
The City of Denton is requesting proposals for Cityworks Software Implementation and Support Services, specifically focusing on migrating from current EAM environments (such as MicroMain and Cartegraph) to Trimble Unity Maintain powered by Cityworks. The scope involves comprehensive business process analysis for Water Utilities, Streets, Drainage, Traffic Operations, and Parks and Recreation, along with GIS data conversion, asset inventory development, system integration, custom reporting, and user training. Proposers will provide implementation services, software configuration, initial setup, ongoing technical support, and post-implementation support under a 1-year contract with potential renewal options. Submissions are due by September 23, 2026, via IONWAVE or hard copy delivery.
Discovery & Requirements, Business process mapping for Parks and Recreation, Streets, Traffic, Drainage, Water Utilities, And Water/wastewater plants, Import of Historical Data, Development of GIS Asset Inventory, Integration & Migration, User Acceptance Testing, Training & Go-Live
Project Approach: 30%, Ongoing Technical Support or Subscription SLA: 20%, Proposed Experience: 20%, Price, Total Cost of Ownership: 30%
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Summary
The City of Denton is requesting proposals for Cityworks Software Implementation and Support Services, specifically focusing on migrating from current EAM environments (such as MicroMain and Cartegraph) to Trimble Unity Maintain powered by Cityworks.
The scope involves comprehensive business process analysis for Water Utilities, Streets, Drainage, Traffic Operations, and Parks and Recreation, along with GIS data conversion, asset inventory development, system integration, custom reporting, and user training. Proposers will provide implementation services, software configuration, initial setup, ongoing technical support, and post-implementation support under a 1-year contract with potential renewal options. Submissions are due by September 23, 2026, via IONWAVE or hard copy delivery.
EVALUATION CRITERIA
5- Project Approach: 30%
- Ongoing Technical Support or Subscription SLA: 20%
- Proposed Experience: 20%
- Price
- Total Cost of Ownership: 30%
REQUIRED DELIVERABLES
12- Discovery & Requirements
- Business process mapping for Parks and Recreation
- Streets
- Traffic
- Drainage
- Water Utilities
- Water/wastewater plants
- Import of Historical Data
- Development of GIS Asset Inventory
- Integration & Migration
- User Acceptance Testing
- Training & Go-Live
REQUIRED ATTACHMENTS
6- Conflict of Interest Questionnaire
- Invoice Example
- Secretary of State
- Company Overview and Implementation Approach
- Price Proposal
- Bid Acceptance Exceptions
REQUIRED STAFFING
7- Submit to
- https://dentontx.ionwave.net/PublicDetail.aspx?bidID=2373&SourceType=2
- Duration
- 12 months
- Scope location
- Denton, TX
Questions about this RFP
How do I respond to this RFP from City of Denton?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 23, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://dentontx.ionwave.net/PublicDetail.aspx?bidID=2373&SourceType=2. For questions, contact Gabby Leeper.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Denton in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Gabby Leeper at (940) 349-7100 ext 7615. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: GIS Intern, GIS Technician, GIS Specialist, Database Administrator, System Administrator, Developer, Project Manager. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Discovery & Requirements, Business process mapping for Parks and Recreation, Streets, Traffic, Drainage, Water Utilities, And Water/wastewater plants, Import of Historical Data, Development of GIS Asset Inventory, Integration & Migration, User Acceptance Testing, Training & Go-Live. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Project Approach: 30%, Ongoing Technical Support or Subscription SLA: 20%, Proposed Experience: 20%, Price, Total Cost of Ownership: 30%" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Denton?
All active and historical solicitations from City of Denton are tracked and searchable. As a city agency, City of Denton regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Conflict of Interest Questionnaire, Invoice Example, Secretary of State, Company Overview and Implementation Approach, Price Proposal, Bid Acceptance Exceptions. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Denton for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Denton, TX. Review the full solicitation for detailed scope requirements.