City of Denton - PARD Golf Ball Dispenser Software Services - RFP 9124 (2026)
City of DentonCity · Denton, TX- Due
- Sep 30, 2026
- Deadline passed
- Posted
- Aug 17, 2026
- Contract term
- 1 year
- Primary contact
- Erica Garcia
- (940) 349-7100
The 30-second brief
The City of Denton is seeking proposals for PARD golf ball dispenser software services, including software implementation and license, maintenance, support, hardware, and payment processing integration. The project involves upgrading or integrating with the City's existing Ultima 8 Flat Top Golf Dispenser by Range Servant, which currently runs Select Pi software. The contract term is one initial year with four additional one-year renewal options, and pricing will be evaluated based on a 5-year total cost of ownership. Submissions are due by September 30, 2026, with questions due by September 14, 2026. Evaluation criteria include user experience (20%), reporting, payment processing and compliance (30%), vendor qualifications and references (10%), and price/total cost of ownership (40%).
Software Implementation and License, One-time upfront cost that includes implementation and integration, Year 1 - Fee for maintenance support and software, Year 2-5 - Fee for maintenance support and software, Hardware, Purchasing Option, Leasing Option, Additional Costs, Payment Processing Fee, Training Rate per Hour, Additional fees
USER EXPERIENCE CUSTOMER & STAFF 20%, Reporting Payment Possessing and Compliance 30%, Vendor Qualifications and References 10%, Price Total Cost of Ownership 40%
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Summary
The City of Denton is seeking proposals for PARD golf ball dispenser software services, including software implementation and license, maintenance, support, hardware, and payment processing integration.
The project involves upgrading or integrating with the City's existing Ultima 8 Flat Top Golf Dispenser by Range Servant, which currently runs Select Pi software. The contract term is one initial year with four additional one-year renewal options, and pricing will be evaluated based on a 5-year total cost of ownership. Submissions are due by September 30, 2026, with questions due by September 14, 2026. Evaluation criteria include user experience (20%), reporting, payment processing and compliance (30%), vendor qualifications and references (10%), and price/total cost of ownership (40%).
EVALUATION CRITERIA
4- USER EXPERIENCE CUSTOMER & STAFF 20%
- Reporting Payment Possessing and Compliance 30%
- Vendor Qualifications and References 10%
- Price Total Cost of Ownership 40%
REQUIRED DELIVERABLES
11- Software Implementation and License
- One-time upfront cost that includes implementation and integration
- Year 1 - Fee for maintenance support and software
- Year 2-5 - Fee for maintenance support and software
- Hardware
- Purchasing Option
- Leasing Option
- Additional Costs
- Payment Processing Fee
- Training Rate per Hour
- Additional fees
REQUIRED ATTACHMENTS
9- Conflict of Interest Questionnaire
- Invoice Example
- Pricing Proposal
- Submittal Requirements
- Bid Invitation
- Pricing Sheet
- Safety Record
- USB flash drive
- Certificate of Interested Parties Form 1295
REQUIRED STAFFING
Training Rate
- Submit to
- https://dentontx.ionwave.net/PublicDetail.aspx?bidID=2355&SourceType=2
- Duration
- 60 months
- Scope location
- Denton, TX
Questions about this RFP
How do I respond to this RFP from City of Denton?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 30, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://dentontx.ionwave.net/PublicDetail.aspx?bidID=2355&SourceType=2. For questions, contact Erica Garcia.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Denton in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Erica Garcia at (940) 349-7100. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Training Rate. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Software Implementation and License, One-time upfront cost that includes implementation and integration, Year 1 - Fee for maintenance support and software, Year 2-5 - Fee for maintenance support and software, Hardware, Purchasing Option, Leasing Option, Additional Costs, Payment Processing Fee, Trai. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "USER EXPERIENCE CUSTOMER & STAFF 20%, Reporting Payment Possessing and Compliance 30%, Vendor Qualifications and References 10%, Price Total Cost of Ownership 40%" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Denton?
All active and historical solicitations from City of Denton are tracked and searchable. As a city agency, City of Denton regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Conflict of Interest Questionnaire, Invoice Example, Pricing Proposal, Submittal Requirements, Bid Invitation, Pricing Sheet, Safety Record, USB flash drive, Certificate of Interested Parties Form 129. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Denton for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Denton, TX. Review the full solicitation for detailed scope requirements.