City of Charlotte - Digital Engagement and Communication Platform - ITB 269-2027-038 (2026)
City of CharlotteCity · Charlotte, NC- Due
- Dec 1, 2026
- 20 days left
- Posted
- Nov 2, 2026
- Primary contact
- Latisha Grice
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Summary
The City of Charlotte is seeking a qualified vendor to provide a Digital Engagement and Communication Platform under ITB 269-2027-038.
The selected vendor will provide a complete digital engagement and communications solution, including software licensing, configuration, implementation, integration, data migration, testing, training, onboarding, support, maintenance, and upgrades. Representative uses include recurring newsletters, multi-channel communications, public information campaigns, project webpages, digital engagement spaces, surveys, feedback, meetings, events, stakeholder management, and multi-phase initiatives. Submissions are due by December 1, 2026 via the City of Charlotte Procurement Portal.
- Submit to
- https://charlottenc.bonfirehub.com/opportunities/260090
- Scope location
- Charlotte, NC
Questions about this ITB
How do I respond to this ITB from City of Charlotte?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 1, 2026. Submissions should be delivered to: https://charlottenc.bonfirehub.com/opportunities/260090. For questions, contact Latisha Grice.
Can small businesses or minority-owned firms bid on this ITB?
Most government agencies, including City of Charlotte in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the ITB submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Latisha Grice. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from City of Charlotte?
All active and historical solicitations from City of Charlotte are tracked and searchable. As a city agency, City of Charlotte regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of December 1, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this ITB?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Charlotte for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Charlotte, NC. Review the full solicitation for detailed scope requirements.