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City of Ashland Utility Billing Software RFP #S-KA0010-00015673

City of Ashland logoCity of Ashland
Due
Feb 2, 2026
Deadline passed
Posted
Jan 5, 2026
Primary contact
Keanna Khlafallah
541-552-2009

The 30-second brief

What they're buying

The City of Ashland is seeking proposals from qualified vendors for a comprehensive utility billing software solution. Proposals will be evaluated based on multiple criteria.

What you must deliver

Comprehensive utility billing software solution.

How it's scored

Not explicitly detailed but implied to be multi-factor based on the description.

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Summary

The City of Ashland is seeking proposals from qualified vendors for a comprehensive utility billing software solution. Proposals will be evaluated based on multiple criteria.

EVALUATION CRITERIA

Not explicitly detailed but implied to be multi-factor based on the description.

REQUIRED DELIVERABLES

Comprehensive utility billing software solution.

Submit to
20 E. Main Street, Ashland OR 97520, or digitally via OregonBuys.

Questions about this RFP

How do I respond to this RFP from City of Ashland?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 2, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 20 E. Main Street, Ashland OR 97520, or digitally via OregonBuys.. For questions, contact Keanna Khlafallah.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Ashland in OR, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Keanna Khlafallah at 541-552-2009. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Comprehensive utility billing software solution.. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Not explicitly detailed but implied to be multi-factor based on the description." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Ashland?

All active and historical solicitations from City of Ashland are tracked and searchable. As a city agency, City of Ashland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Ashland for the complete list.

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