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Central Ohio Transit Authority Transit Vehicle Operator Monitoring Services RFP-015 2026

Central Ohio Transit Authority, Columbus, OH·Public Authority

Submission deadline passed — May 8, 2026

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Apr 08, 2026
Posted Date
May 08, 2026
Submission Deadline
Primary Contact
Anthony Cross · (216) 659-9609
Contract Term
5 years
Scope Location
Columbus, OH
Submission Address
33 N High St, Columbus, OH, 43215

SUMMARY

The Central Ohio Transit Authority (COTA) is soliciting proposals for a third-party on-board transit vehicle operator monitoring program under RFP-015. The selected contractor will conduct a minimum of 750 trip surveys annually across COTA's fixed-route system to evaluate service quality, ADA compliance, safety practices, fare handling, and on-time performance. Responsibilities include recruiting and training data collection personnel for observations during early morning, late night, and weekend hours, with formal reports due within seven days of each monitoring period. The contract term is for five years beginning June 1, 2026. Proposals are due by May 8, 2026, at 33 N High St, Columbus, OH, with a Notice of Interest deadline of April 22, 2026.

REQUIRED DELIVERABLES

750 annual trip surveys, Formal reports within seven days of monitoring period, Project schedule, Implementation plan, Annual presentations to leadership

REQUIRED STAFFING ROLES

supervisor, data collection personnel

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Frequently asked questions

Common questions about this solicitation, answered from the record.

How do I respond to this RFP from Central Ohio Transit Authority?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 8, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 33 N High St, Columbus, OH, 43215. For questions, contact Anthony Cross.

Where can I find more RFPs from Central Ohio Transit Authority?

All active and historical solicitations from Central Ohio Transit Authority are tracked and searchable. As a public authority agency, Central Ohio Transit Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Central Ohio Transit Authority for the complete list.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Central Ohio Transit Authority in OH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Anthony Cross at (216) 659-9609. Questions and answers are typically shared with all prospective bidders.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Columbus, OH. Review the full solicitation for detailed scope requirements.

What staffing is required for this project?

This solicitation outlines specific staffing requirements. The required roles include: supervisor, data collection personnel. Proposers should demonstrate relevant qualifications and experience for each required role.

What are the key deliverables?

The solicitation specifies the following deliverables: 750 annual trip surveys, Formal reports within seven days of monitoring period, Project schedule, Implementation plan, Annual presentations to leadership. Proposals should clearly address how each deliverable will be met.

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