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Cape Fear Public Transportation Authority Website Redesign, Development, Hosting, and Support RFP 2026

Cape Fear Public Transportation Authority
Due
Nov 10, 2026
13 days left
Posted
Oct 2, 2026
Contract term
1 year
Primary contact
Jon Dodson

The 30-second brief

What they're buying

Cape Fear Public Transportation Authority (dba Wave Transit) seeks proposals from qualified firms to redesign, develop, host, launch, and support its public-facing website in Wilmington, North Carolina. The project involves complete replacement of the existing website, modern transit-focused design, responsive functionality, CMS implementation, content migration, search engine optimization, accessibility targeting WCAG 2.2 Level AA, and integration with existing transit technologies like Connexionz and RideMICRO. The initial contract term covers implementation and twelve months of post-launch support, followed by up to four optional one-year renewal periods. Proposals are due by November 10, 2026, at 4:00 PM EDT, submitted electronically to [email protected].

How it's scored

Understanding of Wave requirements and proposed approach (20 points), Website design, usability, and customer experience (20 points), CMS functionality and ease of staff use (15 points), Relevant experience and references (15 points), Technical approach and existing/future integrations (10 points), Accessibility approach (10 points), Cost / total cost of ownership (10 points)

13 days left to submitDue Nov 10

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Summary

Cape Fear Public Transportation Authority (dba Wave Transit) seeks proposals from qualified firms to redesign, develop, host, launch, and support its public-facing website in Wilmington, North Carolina.

The project involves complete replacement of the existing website, modern transit-focused design, responsive functionality, CMS implementation, content migration, search engine optimization, accessibility targeting WCAG 2.2 Level AA, and integration with existing transit technologies like Connexionz and RideMICRO. The initial contract term covers implementation and twelve months of post-launch support, followed by up to four optional one-year renewal periods. Proposals are due by November 10, 2026, at 4:00 PM EDT, submitted electronically to [email protected].

EVALUATION CRITERIA

Understanding of Wave requirements and proposed approach20 pts
Website design
Usability
Customer experience20 pts
CMS functionality and ease of staff use15 pts
Relevant experience and references15 pts
Technical approach and existing/future integrations10 pts
Accessibility approach10 pts
Cost / total cost of ownership10 pts

REQUIRED ATTACHMENTS

9
  • Lobbying Certification
  • Debarment and Suspension Certification
  • Cost Sheet and Pricing Schedule
  • Acknowledgement of Addenda
  • Legal Status and Evidence of Authority
  • Financial Capacity
  • North Carolina E-Verify Status
  • DBE Submittal
  • Proposal Submission Form
Duration
60 months
Scope location
Wilmington, NC

Questions about this RFP

How do I respond to this RFP from Cape Fear Public Transportation Authority?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 10, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Jon Dodson.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Cape Fear Public Transportation Authority in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jon Dodson. Questions and answers are typically shared with all prospective bidders.

Show 6 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Understanding of Wave requirements and proposed approach (20 points), Website design, usability, and customer experience (20 points), CMS functionality and ease of staff use (15 points), Relevant expe..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Cape Fear Public Transportation Authority?

All active and historical solicitations from Cape Fear Public Transportation Authority are tracked and searchable. As a special district agency, Cape Fear Public Transportation Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

Is this solicitation still open for submissions?

Based on the posted deadline of November 10, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Lobbying Certification, Debarment and Suspension Certification, Cost Sheet and Pricing Schedule, Acknowledgement of Addenda, Legal Status and Evidence of Authority, Financial Capacity, North Carolina. Review the full document from Cape Fear Public Transportation Authority for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Wilmington, NC. Review the full solicitation for detailed scope requirements.

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