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Austin Community College District - Payment Gateway & eCommerce Payment Services and Student Refund Disbursement Services - #946-27-276-00-S-JA-RFP (2026)

Austin Community College District logoAustin Community College District
Due
Oct 21, 2026
Deadline passed
Posted
Sep 29, 2026
Primary contact
Jon Airheart
(512) 223-1056

The 30-second brief

What they're buying

Austin Community College District is seeking proposals from qualified firms for Payment Gateway/eCommerce Payment Services Platform (Package A) and Student Disbursement Services (Package B) under Solicitation #946-27-276-00-S-JA-RFP. The scope includes providing a secure, PCI-DSS Level 1 compliant, TX-RAMP certified platform supporting student tuition payments, institutional eCommerce transactions, and secure student refund disbursement. The system must integrate with ACC's current Student Information System (Ellucian Colleague) and planned Ellucian Banner SaaS implementation with a tentative go-live by April 30, 2027. The submission deadline is October 21, 2026, at 12:00 p.m. CST via Workday Strategic Sourcing, with an optional Zoom pre-proposal conference on October 9, 2026.

What you must deliver

Payment Gateway and eCommerce Payment Services Platform (Package A), Student Disbursement Services (Package B)

How it's scored

Relevant experience with payment gateway/eCommerce services or student disbursement services (20%), Overall cost/pricing of the proposed services (20%), Quality of services and extent to which services meet ACC's needs (20%), Implementation, system security, and overall proposed project work plan (20%), Presentations/demonstrations or Questionnaire/Interview for selected respondents in competitive range (20%)

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Summary

Austin Community College District is seeking proposals from qualified firms for Payment Gateway/eCommerce Payment Services Platform (Package A) and Student Disbursement Services (Package B) under Solicitation #946-27-276-00-S-JA-RFP. The scope includes providing a secure, PCI-DSS Level 1 compliant, TX-RAMP certified platform supporting student tuition payments, institutional eCommerce transactions, and secure student refund disbursement.

The system must integrate with ACC's current Student Information System (Ellucian Colleague) and planned Ellucian Banner SaaS implementation with a tentative go-live by April 30, 2027. The submission deadline is October 21, 2026, at 12:00 p.m. CST via Workday Strategic Sourcing, with an optional Zoom pre-proposal conference on October 9, 2026.

EVALUATION CRITERIA

Relevant experience with payment gateway/eCommerce services or student disbursement services (20%), Overall cost/pricing of the proposed services (20%), Quality of services and extent to which services meet ACC's needs (20%), Implementation, system security, and overall proposed project work plan (20%), Presentations/demonstrations or Questionnaire/Interview for selected respondents in competitive range (20%)

REQUIRED DELIVERABLES

Payment Gateway and eCommerce Payment Services Platform (Package A), Student Disbursement Services (Package B)

REQUIRED ATTACHMENTS

Exhibit F - Payment Gateway & eCommerce Payment Services Pricing Response Sheet, Exhibit G - Student Disbursement Services Pricing Response Sheet, Exhibit H - Intent to Bid Form Response, Certification Form (Exhibit A), SBDP Forms (Exhibits B-1 and/or B-2), Respondent's Affidavit of Non-Collusion (Exhibit C-1), Conflict of Interest Questionnaire (Exhibit C-2), Certification of Compliance with Provisions of the Texas Government Code Sections 2271.002 and 2274.002 (Exhibit E), Proof of Insurability, IRS W-9, TX-RAMP certification documentation

Submit to
https://austincc1.us.workdayspend.com/rfps/public/1164456
Scope location
Austin, TX

Questions about this RFP

How do I respond to this RFP from Austin Community College District?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 21, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://austincc1.us.workdayspend.com/rfps/public/1164456. For questions, contact Jon Airheart.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Austin Community College District in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jon Airheart at (512) 223-1056. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Payment Gateway and eCommerce Payment Services Platform (Package A), Student Disbursement Services (Package B). Proposals should clearly address how each deliverable will be met.

Show 4 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Relevant experience with payment gateway/eCommerce services or student disbursement services (20%), Overall cost/pricing of the proposed services (20%), Quality of services and extent to which service..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Austin Community College District?

All active and historical solicitations from Austin Community College District are tracked and searchable. As a higher ed agency, Austin Community College District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit F - Payment Gateway & eCommerce Payment Services Pricing Response Sheet, Exhibit G - Student Disbursement Services Pricing Response Sheet, Exhibit H - Intent to Bid Form Response, Certificatio. Review the full document from Austin Community College District for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Austin, TX. Review the full solicitation for detailed scope requirements.

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