ACCESS LYNX Call Center Functions Transition to TransDev
METROPLAN OrlandoMPO · Orlando, FL- Document date
- Nov 12, 2026
The 30-second brief
ACCESS LYNX transferred reservation call center functions to TransDev, with the transition beginning in July 2026. The service supports trip booking, vehicle tracking, estimated arrival information, cancellations, and customer-service improvements for transportation-disadvantaged riders.
TRANSDEV holds this transportation contract with METROPLAN Orlando. Its other public contracts on record include work for City of Avondale and Town of Winter Park.
Term as filed: Effective July 1, 2026; May minutes state July 5, 2026.
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Contract details
- Contract type
- Transportation
- Document date
- November 12, 2026
- Term
- Effective July 1, 2026; May minutes state July 5, 2026
- Vendor
- TRANSDEV
- Agency
- METROPLAN Orlando
- Source document
- MetroPlan Orlando AgendaPacket Transportation Disadvantaged Local Coordinating Board Meeting 2026-11-12 (AgendaPacket)
TRANSDEV's other public contracts
More METROPLAN Orlando contracts
Questions about this contract
Who was awarded the transportation contract by METROPLAN Orlando?
TRANSDEV was awarded this transportation contract by METROPLAN Orlando, as recorded on November 12, 2026.
What type of contract is this?
This is a Transportation contract, documented as a agendapacket record.
Where was this contract approved?
This contract appears in MetroPlan Orlando AgendaPacket Transportation Disadvantaged Local Coordinating Board Meeting 2026-11-12 (AgendaPacket), dated November 12, 2026 from METROPLAN Orlando. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does TRANSDEV hold?
TRANSDEV may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is METROPLAN Orlando currently buying?
Explore METROPLAN Orlando's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.
