MAX Reports Ridership Data Issue With Swiftly System
Macatawa Area Express Transportation AuthoritySpecial District · Holland, MI- Document date
- Jan 26, 2026
The 30-second brief
MAX reported an ongoing issue with its Swiftly fixed-route scheduling system, which is not capturing ridership data as expected. Staff may seek assistance from Swiftly's partner, Via, to resolve the problem.
SWIFTLY holds this technology contract with Macatawa Area Express Transportation Authority. Its other public contracts on record include work for Charleston Area Regional Transit Authority (Carta) and Marin Transit.
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Contract details
- Contract type
- Technology
- Document date
- January 26, 2026
- Vendor
- SWIFTLY
- Source document
- Macatawa Area Express Transportation Authority Minutes Board Meeting 2026-01-26 (Minutes)
SWIFTLY's other public contracts
More Macatawa Area Express Transportation Authority contracts
Questions about this contract
Who was awarded the technology contract by Macatawa Area Express Transportation Authority?
SWIFTLY was awarded this technology contract by Macatawa Area Express Transportation Authority, as recorded on January 26, 2026.
What type of contract is this?
This is a Technology contract, documented as a minutes record.
Where was this contract approved?
This contract appears in Macatawa Area Express Transportation Authority Minutes Board Meeting 2026-01-26 (Minutes), dated January 26, 2026 from Macatawa Area Express Transportation Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does SWIFTLY hold?
SWIFTLY may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is Macatawa Area Express Transportation Authority currently buying?
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