CONTRACTRECOMMENDED

Austin Recommends PagerDuty Contract With Carahsoft

City of Austin city logoCity of Austin city
Disclosed value
Initial term: $900,000; Optional Extension 1: $300,000; Optional Extension 2: $300,000; total contract amount not to exceed $1,500,000
From staffreport
Document date
Nov 14, 2026
Renews
Free account

The 30-second brief

What it covers

Austin is recommending a contract with Carahsoft Technology Corp. for the PagerDuty incident management and response platform. The agreement would provide a three-year initial term for $900,000, with two one-year extensions of $300,000 each and a total authorization not to exceed $1.5 million.

Who holds it

Carahsoft Technology Corp holds this technology contract with City of Austin city. Its other public contracts on record include work for City of Redlands and Riverside Transit Agency.

What happens next

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Contract details

Contract type
Technology
Amount
Initial term: $900,000; Optional Extension 1: $300,000; Optional Extension 2: $300,000; total contract amount not to exceed $1,500,000
Document date
November 14, 2026
Term
Initial term of 3 years, with up to two one-year extension options; total possible term of 5 years
Renews
On record
Source document
City of Austin StaffReport PagerDuty Incident Management Contract Authorization 2026-11-19 (StaffReport)

Carahsoft Technology Corp's other public contracts

More City of Austin city contracts

Questions about this contract

Who was awarded the technology contract by City of Austin city?

Carahsoft Technology Corp was awarded this technology contract by City of Austin city, as recorded on November 14, 2026. The contract value is Initial term: $900,000; Optional Extension 1: $300,000; Optional Extension 2: $300,000; total contract amount not to exceed $1,500,000.

How much is the Carahsoft Technology Corp contract with City of Austin city worth?

The Carahsoft Technology Corp contract with City of Austin city is valued at Initial term: $900,000; Optional Extension 1: $300,000; Optional Extension 2: $300,000; total contract amount not to exceed $1,500,000, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a staffreport record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in City of Austin StaffReport PagerDuty Incident Management Contract Authorization 2026-11-19 (StaffReport), dated November 14, 2026 from City of Austin city. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Carahsoft Technology Corp hold?

Carahsoft Technology Corp may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is City of Austin city currently buying?

Explore City of Austin city's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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