York County Request for Proposals 2026 - Inmate Telephone Services for Detention Center - 3029
York CountyCounty · York, SC- Due
- Mar 18, 2026
- Deadline passed
- Posted
- Feb 16, 2026
- Contract term
- 3 years
- Primary contact
- Bryant Cook
- (803) 684-8520
The 30-second brief
York County seeks qualified firms to provide Inmate Telephone Services for the York County Detention Center located in York, SC. The project requires an integrated package providing automated direct call processing, pre-pay calling, electronic inmate debit payment, allowed call lists, international calling, PIN management, voice biometric verification, call recording, TDD/TTY compatibility, and administrative workstations across facilities including the Detention Main and Detention Annex. The contract term is for three (3) years with two (2) additional one (1) year renewal options. The submission deadline is March 18, 2026, at 11:00 a.m. EST, with questions due by March 11, 2026.
Technical Approach 65%, Qualifications of the Firm/Staff 25%, Cost/Revenue Proposal 10%
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Summary
York County seeks qualified firms to provide Inmate Telephone Services for the York County Detention Center located in York, SC. The project requires an integrated package providing automated direct call processing, pre-pay calling, electronic inmate debit payment, allowed call lists, international calling, PIN management, voice biometric verification, call recording, TDD/TTY compatibility, and administrative workstations across facilities including the Detention Main and Detention Annex.
The contract term is for three (3) years with two (2) additional one (1) year renewal options. The submission deadline is March 18, 2026, at 11:00 a.m. EST, with questions due by March 11, 2026.
EVALUATION CRITERIA
3- Technical Approach 65%
- Qualifications of the Firm/Staff 25%
- Cost/Revenue Proposal 10%
REQUIRED ATTACHMENTS
5- Signature Page
- Cost Proposal Form
- References
- W-9
- Proof of Insurance
- Submit to
- https://www.yorkcountygov.com/217/Procurement
- Duration
- 36 months
- Scope location
- York, SC
Questions about this RFP
How do I respond to this RFP from York County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 18, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.yorkcountygov.com/217/Procurement. For questions, contact Bryant Cook.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including York County in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bryant Cook at (803) 684-8520. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Approach 65%, Qualifications of the Firm/Staff 25%, Cost/Revenue Proposal 10%" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from York County?
All active and historical solicitations from York County are tracked and searchable. As a county agency, York County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Signature Page, Cost Proposal Form, References, W-9, Proof of Insurance. Review the full document from York County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: York, SC. Review the full solicitation for detailed scope requirements.