Waupaca County Specialized Transportation Services for Seniors and Individuals with Disabilities - RFP 26-006-32 (2026)
- Due
- Sep 30, 2026
- Deadline passed
- Contract term
- 1 year
- Primary contact
- Melissa Anderson
The 30-second brief
Waupaca County Department of Human Services is soliciting proposals under RFP No. 26-006-32 to operate a specialized transportation program serving seniors (age 65 and older) and individuals with disabilities. The contractor will provide door-to-door or curb-to-curb specialized transportation service, utilizing trained drivers and a dispatch system, funded in part by WisDOT Section 85.21 and FTA Section 5310. The anticipated contract term is January 1, 2027 through December 31, 2027, with options to renew for up to five additional one-year terms. Proposals are due by September 30, 2026, at 3:00 PM, with written questions due by September 21, 2026. Evaluation criteria include organizational qualifications, fleet accessibility and condition, operations plan, staffing and driver qualifications, financial management, and cost proposal.
Organizational qualifications and relevant experience (20 points), Fleet accessibility, condition, and capacity (15 points), Operations plan (20 points), Staffing, driver qualifications, and training (10 points), Financial management, reporting capacity, and compliance history (15 points), Cost proposal and reasonableness (20 points)
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Summary
Waupaca County Department of Human Services is soliciting proposals under RFP No. 26-006-32 to operate a specialized transportation program serving seniors (age 65 and older) and individuals with disabilities.
The contractor will provide door-to-door or curb-to-curb specialized transportation service, utilizing trained drivers and a dispatch system, funded in part by WisDOT Section 85.21 and FTA Section 5310. The anticipated contract term is January 1, 2027 through December 31, 2027, with options to renew for up to five additional one-year terms. Proposals are due by September 30, 2026, at 3:00 PM, with written questions due by September 21, 2026. Evaluation criteria include organizational qualifications, fleet accessibility and condition, operations plan, staffing and driver qualifications, financial management, and cost proposal.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
10- Cover Letter
- Organizational Qualifications
- Staffing and Driver Plan
- Fleet Plan
- Operations Plan
- Passenger Revenue Plan
- Financial Management and Reporting Plan
- Cost Proposal
- References
- Required Certifications
- Submit to
- 811 Harding St., Waupaca, WI 54981
- Duration
- 12 months
- Scope location
- Waupaca, WI
Questions about this RFP
How do I respond to this RFP from Waupaca County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 30, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 811 Harding St., Waupaca, WI 54981. For questions, contact Melissa Anderson.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Waupaca County in WI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Melissa Anderson. Questions and answers are typically shared with all prospective bidders.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Organizational qualifications and relevant experience (20 points), Fleet accessibility, condition, and capacity (15 points), Operations plan (20 points), Staffing, driver qualifications, and training..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Waupaca County?
All active and historical solicitations from Waupaca County are tracked and searchable. As a county agency, Waupaca County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Organizational Qualifications, Staffing and Driver Plan, Fleet Plan, Operations Plan, Passenger Revenue Plan, Financial Management and Reporting Plan, Cost Proposal, References, Required. Review the full document from Waupaca County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Waupaca, WI. Review the full solicitation for detailed scope requirements.