Walnut Creek Police Department - Computer Aided Dispatch and Records Management System - RFP #2026-001-PD (2026)
City of Walnut CreekCity · Walnut Creek, CA- Due
- Dec 7, 2026
- 39 days left
- Posted
- Oct 26, 2026
- Contract term
- 5 years
- Primary contact
- Andrew Ha
- (555) 123-4567
The 30-second brief
The Walnut Creek Police Department is soliciting proposals for a modern, CJIS-compliant Computer Aided Dispatch (CAD) and Law Enforcement Records Management System (RMS) with mobile computing and field reporting capabilities. The scope includes call-taking, unit management, dispatch, status tracking, premise/hazard alerts, BOLOs, real-time GIS mapping/AVL, incident/offense/arrest reporting, case management, property/evidence tracking, warrants, citations, field contacts, and interfaces to 9-1-1, CLETS, ALPR, body-worn cameras, and Evidence.com. The operational environment includes 85 sworn officers, 13 dispatch/call-taker positions, 32 mobile units, and approximately 70,000 to 77,000 annual CAD incidents. Proposals are due by December 07, 2026, at 5:00 p.m. PDT, submitted digitally via email and with five print copies to 1666 N. Main St, Walnut Creek, CA 94596. The evaluation criteria emphasize software solution capabilities (30%), implementation and data migration experience (30%), 5-year total cost of ownership (15%), references and past experience (10%), implementation risk (10%), and proposal quality (5%).
Quality, clarity, and responsiveness of proposal 5%, Ability to provide a software solution that meets current and future operational needs 30%, Proven ability to plan, implement, migrate data, train, and support a public-safety CAD/RMS solution 30%, Anticipated value and total cost of ownership (5-year) 15%, References and related past experience with comparable agencies 10%, Proposed timeline and implementation risk 10%
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Summary
The Walnut Creek Police Department is soliciting proposals for a modern, CJIS-compliant Computer Aided Dispatch (CAD) and Law Enforcement Records Management System (RMS) with mobile computing and field reporting capabilities.
The scope includes call-taking, unit management, dispatch, status tracking, premise/hazard alerts, BOLOs, real-time GIS mapping/AVL, incident/offense/arrest reporting, case management, property/evidence tracking, warrants, citations, field contacts, and interfaces to 9-1-1, CLETS, ALPR, body-worn cameras, and Evidence.com. The operational environment includes 85 sworn officers, 13 dispatch/call-taker positions, 32 mobile units, and approximately 70,000 to 77,000 annual CAD incidents. Proposals are due by December 07, 2026, at 5:00 p.m. PDT, submitted digitally via email and with five print copies to 1666 N. Main St, Walnut Creek, CA 94596. The evaluation criteria emphasize software solution capabilities (30%), implementation and data migration experience (30%), 5-year total cost of ownership (15%), references and past experience (10%), implementation risk (10%), and proposal quality (5%).
EVALUATION CRITERIA
Quality, clarity, and responsiveness of proposal 5%, Ability to provide a software solution that meets current and future operational needs 30%, Proven ability to plan, implement, migrate data, train, and support a public-safety CAD/RMS solution 30%, Anticipated value and total cost of ownership (5-year) 15%, References and related past experience with comparable agencies 10%, Proposed timeline and implementation risk 10%
- Submit to
- [email protected] and 1666 N. Main St, Walnut Creek, CA 94596
- Duration
- 60 months
- Scope location
- Walnut Creek, CA
Questions about this RFP
How do I respond to this RFP from City of Walnut Creek?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 7, 2026. Submissions should be delivered to: [email protected] and 1666 N. Main St, Walnut Creek, CA 94596. For questions, contact Andrew Ha.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Walnut Creek in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Andrew Ha at (555) 123-4567. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Quality, clarity, and responsiveness of proposal 5%, Ability to provide a software solution that meets current and future operational needs 30%, Proven ability to plan, implement, migrate data, train,..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Walnut Creek?
All active and historical solicitations from City of Walnut Creek are tracked and searchable. As a city agency, City of Walnut Creek regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 7, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Walnut Creek for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Walnut Creek, CA. Review the full solicitation for detailed scope requirements.