REQUEST FOR PROPOSALS (RFP) Workers' Compensation Claims Administration Services
City of Walnut CreekCity · Walnut Creek, CA- Due
- Aug 26, 2024
- Deadline passed
- Posted
- Jul 22, 2024
- Contract term
- 3 years
- Primary contact
- Olivia Lamon
- (925) 943-5899 ext. 2688
The 30-second brief
The City of Walnut Creek is soliciting proposals from qualified Third-Party Administrators (TPAs) for the administration of its self-insured workers' compensation program. The agreement is expected to be for three years with options to renew.
Established record of consistent, professional service and reputation within the industry; High quality references from clients; Staffing and experience levels; Focus on customer service and timely communication; Dynamic, state of the art claims management system along with sufficient information systems support staff; Cost effectiveness of medical and legal cost containment services and activities; Overall cost-benefit advantages.
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Summary
The City of Walnut Creek is soliciting proposals from qualified Third-Party Administrators (TPAs) for the administration of its self-insured workers' compensation program. The agreement is expected to be for three years with options to renew.
EVALUATION CRITERIA
7- Established record of consistent, professional service and reputation within the industry
- High quality references from clients
- Staffing and experience levels
- Focus on customer service and timely communication
- Dynamic, state of the art claims management system along with sufficient information systems support staff
- Cost effectiveness of medical and legal cost containment services and activities
- Overall cost-benefit advantages
REQUIRED ATTACHMENTS
Exhibit A: Scope of Services and Performance Standards, Exhibit B: City's 2022-23 Public Self Insurer Annual Report to the State of California, Exhibit C: Standard City of Walnut Creek Consultant Services Agreement
- Submit to
- 1666 N. Main Street, Walnut Creek, CA 94596 (mail) or [email protected] (email)
- Scope location
- Walnut Creek, CA
Questions about this RFP
How do I respond to this RFP from City of Walnut Creek?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 26, 2024. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 1666 N. Main Street, Walnut Creek, CA 94596 (mail) or [email protected] (email). For questions, contact Olivia Lamon.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Walnut Creek in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Olivia Lamon at (925) 943-5899 ext. 2688. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Established record of consistent, professional service and reputation within the industry; High quality references from clients; Staffing and experience levels; Focus on customer service and timely co..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Walnut Creek?
All active and historical solicitations from City of Walnut Creek are tracked and searchable. As a city agency, City of Walnut Creek regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit A: Scope of Services and Performance Standards, Exhibit B: City's 2022-23 Public Self Insurer Annual Report to the State of California, Exhibit C: Standard City of Walnut Creek Consultant Serv. Review the full document from City of Walnut Creek for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Walnut Creek, CA. Review the full solicitation for detailed scope requirements.