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Vermont Department of Public Service - Burlington Electric Department Management and Business Process Audit - 2026

Vermont Department of Public Service | State of Vermont logoVermont Department of Public Service | State of Vermont
Due
Mar 9, 2026
Deadline passed
Posted
Feb 4, 2026
Contract term
5 years
Primary contact
Chelsea Vilord
(802) 828-2811

The 30-second brief

What they're buying

The Vermont Department of Public Service is seeking a qualified independent consultant to conduct a comprehensive business process audit of the City of Burlington Electric Department (BED) regarding Vermont Public Utility Commission Case No. 25-2607-INV. The audit will evaluate the adequacy and effectiveness of BED's business processes, internal quality control systems, regulatory compliance monitoring, operational management controls, financial controls, rate payer and efficiency fund use, and cross-functional management systems, alongside root-cause analyses of persistent regulatory failures. Deliverables include an audit work plan, interim monthly progress briefings, draft and final reports, and a summary presentation. Proposals are due by March 9, 2026 at 4:30 PM (EST), with questions due by February 23, 2026. The contract term is five years starting April 2026.

What you must deliver

Audit Workplan, Interim Progress Briefings, Draft Report, Final Report, Presentation

How it's scored

Relevance and depth of experience, quality and clarity of the proposed approach, cost effectiveness and resource efficiency, responsiveness to the scope of the RFP and Department objectives, absence of conflicts and ability to maintain objectivity

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Summary

The Vermont Department of Public Service is seeking a qualified independent consultant to conduct a comprehensive business process audit of the City of Burlington Electric Department (BED) regarding Vermont Public Utility Commission Case No. 25-2607-INV. The audit will evaluate the adequacy and effectiveness of BED's business processes, internal quality control systems, regulatory compliance monitoring, operational management controls, financial controls, rate payer and efficiency fund use, and cross-functional management systems, alongside root-cause analyses of persistent regulatory failures.

Deliverables include an audit work plan, interim monthly progress briefings, draft and final reports, and a summary presentation. Proposals are due by March 9, 2026 at 4:30 PM (EST), with questions due by February 23, 2026. The contract term is five years starting April 2026.

EVALUATION CRITERIA

5
  • Relevance and depth of experience
  • Quality and clarity of the proposed approach
  • Cost effectiveness and resource efficiency
  • Responsiveness to the scope of the RFP and Department objectives
  • Absence of conflicts and ability to maintain objectivity

REQUIRED DELIVERABLES

5
  • Audit Workplan
  • Interim Progress Briefings
  • Draft Report
  • Final Report
  • Presentation

REQUIRED ATTACHMENTS

5
  • Cover Letter
  • Technical Response
  • References
  • Price Schedule
  • Signed Certificate of Compliance
Scope location
Montpelier, VT
Reported agency
State of Vermont

Questions about this RFP

How do I respond to this RFP from Vermont Department of Public Service | State of Vermont?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 9, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Chelsea Vilord.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Vermont Department of Public Service | State of Vermont in VT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Chelsea Vilord at (802) 828-2811. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Audit Workplan, Interim Progress Briefings, Draft Report, Final Report, Presentation. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Relevance and depth of experience, quality and clarity of the proposed approach, cost effectiveness and resource efficiency, responsiveness to the scope of the RFP and Department objectives, absence o..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Vermont Department of Public Service | State of Vermont?

All active and historical solicitations from Vermont Department of Public Service | State of Vermont are tracked and searchable. As a state agency, Vermont Department of Public Service | State of Vermont regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Technical Response, References, Price Schedule, Signed Certificate of Compliance. Review the full document from Vermont Department of Public Service | State of Vermont for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Montpelier, VT. Review the full solicitation for detailed scope requirements.

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