University of Iowa - Joint Regent Merchant Card Processing Services - RFP 18479 (2026)
University Of IowaHigher Ed · Iowa City, IA- Due
- Jan 29, 2026
- Deadline passed
- Posted
- Nov 21, 2025
- Contract term
- 5 years
- Primary contact
- Chandra Wojno
- (319) 335-0378
The 30-second brief
The University of Iowa and the University of Northern Iowa are soliciting proposals from qualified vendors for comprehensive merchant card processing services, including card acceptance, software, processing, and support services. The selected contractor will manage credit card transactions, ACH settlement, online reporting, and PCI DSS compliance reporting across various campus departments, retail locations, and online platforms. The contract term is initially five years with an option to renew for an additional five-year period, for a total of ten years. Proposals must be submitted electronically via the eBid system by January 29, 2026.
Response to specifications, Demonstrated expertise and service record, System technical maintainability and usability, Financial responsibility/stability of the Supplier, References of the Supplier, New functionalities, Pricing schedule, Supplier experience, Commitment and demonstrated understanding
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Summary
The University of Iowa and the University of Northern Iowa are soliciting proposals from qualified vendors for comprehensive merchant card processing services, including card acceptance, software, processing, and support services.
The selected contractor will manage credit card transactions, ACH settlement, online reporting, and PCI DSS compliance reporting across various campus departments, retail locations, and online platforms. The contract term is initially five years with an option to renew for an additional five-year period, for a total of ten years. Proposals must be submitted electronically via the eBid system by January 29, 2026.
EVALUATION CRITERIA
9- Response to specifications
- Demonstrated expertise and service record
- System technical maintainability and usability
- Financial responsibility/stability of the Supplier
- References of the Supplier
- New functionalities
- Pricing schedule
- Supplier experience
- Commitment and demonstrated understanding
REQUIRED ATTACHMENTS
6- Payment Processing Diagram attachment
- PCI- DSS Compliance Documentation
- SIGIS Status Document
- Sample Reports and Statements
- Service Level Agreement
- Implementation Plan
- Submit to
- https://uiebid.ionwave.net/PublicDetail.aspx?bidID=7651&SourceType=2
- Duration
- 120 months
- Scope location
- Iowa City, IA
- Reported agency
- University of Iowa
Questions about this RFP
How do I respond to this RFP from University Of Iowa?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 29, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://uiebid.ionwave.net/PublicDetail.aspx?bidID=7651&SourceType=2. For questions, contact Chandra Wojno.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including University Of Iowa in IA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Chandra Wojno at (319) 335-0378. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Response to specifications, Demonstrated expertise and service record, System technical maintainability and usability, Financial responsibility/stability of the Supplier, References of the Supplier, N..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from University Of Iowa?
All active and historical solicitations from University Of Iowa are tracked and searchable. As a higher ed agency, University Of Iowa regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Payment Processing Diagram attachment, PCI- DSS Compliance Documentation, SIGIS Status Document, Sample Reports and Statements, Service Level Agreement, Implementation Plan. Review the full document from University Of Iowa for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Iowa City, IA. Review the full solicitation for detailed scope requirements.