Truman State University Customer Relationship Management System Services RFP 2026
Truman State UniversityHigher Ed · Kirksville, MO- Due
- May 28, 2026
- Deadline passed
- Posted
- Apr 24, 2026
- Contract term
- 5 years
- Primary contact
- Sarah Jones
- (660) 785-4326
The 30-second brief
Truman State University is seeking proposals for the upgrade and refresh of its Slate Admission System, including AI features, and to establish a pre-qualified contractor pool for ongoing consulting and assistance with Slate admission and advancement systems.
Description of Services, Qualifications, Pricing
Specifications and Requirements, Qualifications and demonstrated ability, Pricing
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Summary
Truman State University is seeking proposals for the upgrade and refresh of its Slate Admission System, including AI features, and to establish a pre-qualified contractor pool for ongoing consulting and assistance with Slate admission and advancement systems.
EVALUATION CRITERIA
3- Specifications and Requirements
- Qualifications and demonstrated ability
- Pricing
REQUIRED DELIVERABLES
3- Description of Services
- Qualifications
- Pricing
REQUIRED ATTACHMENTS
3- Exhibit A: Description of Services
- Exhibit B: Qualifications
- Exhibit C: Pricing
- Duration
- 60 months
- Scope location
- Kirksville, MO
Questions about this RFP
How do I respond to this RFP from Truman State University?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 28, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. For questions, contact Sarah Jones.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Truman State University in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sarah Jones at (660) 785-4326. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Description of Services, Qualifications, Pricing. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Specifications and Requirements, Qualifications and demonstrated ability, Pricing" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Truman State University?
All active and historical solicitations from Truman State University are tracked and searchable. As a higher ed agency, Truman State University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit A: Description of Services, Exhibit B: Qualifications, Exhibit C: Pricing. Review the full document from Truman State University for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Kirksville, MO. Review the full solicitation for detailed scope requirements.