Town of Mills River Community Satisfaction/Perception Survey Development, Implementation, and Analysis RFP
Town of Mills RiverCity · Mills River, NC- Due
- Mar 6, 2026
- Deadline passed
- Posted
- Feb 4, 2026
- Primary contact
- Matthew McKirahan
The 30-second brief
The Town of Mills River is soliciting proposals from qualified firms or individuals to develop, implement, and analyze a comprehensive community satisfaction and perception survey. The project aims to gather insights into public perception of Town services to inform strategic planning and data-driven prioritization. Key tasks include survey design (open-ended, Likert scale, multiple-choice), developing a representative sampling method with a +/-5% error rate at a 95% confidence interval, multi-channel administration (web, social media, print, text, phone), and statistical data analysis. Deliverables include the final survey instrument, sampling plan, raw/cleaned data sets, and a final analysis report with presentations to Town leadership and Council. Proposals are due by March 6, 2026, at 3:00 p.m. via email to [email protected] or hard copy.
Final survey instrument, Answer keys, Detailed sampling plan, Raw and cleaned data sets, Final analysis report, Presentation of findings
Demonstrated knowledge and expertise, plan and approach to survey implementation, ability to identify trends, experience with high-quality deliverables, proposer background and strength, availability and collaboration, communication skills, client references, cost-effectiveness, compliance with RFP
Get notified when Mills River posts the next one.
Get alerts freeFree account · 30-second setup · No credit card
Summary
The Town of Mills River is soliciting proposals from qualified firms or individuals to develop, implement, and analyze a comprehensive community satisfaction and perception survey.
The project aims to gather insights into public perception of Town services to inform strategic planning and data-driven prioritization. Key tasks include survey design (open-ended, Likert scale, multiple-choice), developing a representative sampling method with a +/-5% error rate at a 95% confidence interval, multi-channel administration (web, social media, print, text, phone), and statistical data analysis. Deliverables include the final survey instrument, sampling plan, raw/cleaned data sets, and a final analysis report with presentations to Town leadership and Council. Proposals are due by March 6, 2026, at 3:00 p.m. via email to [email protected] or hard copy.
EVALUATION CRITERIA
10- Demonstrated knowledge and expertise
- Plan and approach to survey implementation
- Ability to identify trends
- Experience with high-quality deliverables
- Proposer background and strength
- Availability and collaboration
- Communication skills
- Client references
- Cost-effectiveness
- Compliance with RFP
REQUIRED DELIVERABLES
6- Final survey instrument
- Answer keys
- Detailed sampling plan
- Raw and cleaned data sets
- Final analysis report
- Presentation of findings
REQUIRED ATTACHMENTS
9- Title Page
- Letter of Transmittal
- Table of Contents
- Executive Summary
- Technical Proposal
- Background and Qualifications
- Client References
- Cost Proposal
- Attachments and Samples
- Submit to
- [email protected]
- Scope location
- Mills River, NC
Questions about this RFP
How do I respond to this RFP from Town of Mills River?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Matthew McKirahan.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Mills River in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Matthew McKirahan. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Final survey instrument, Answer keys, Detailed sampling plan, Raw and cleaned data sets, Final analysis report, Presentation of findings. Proposals should clearly address how each deliverable will be met.
Show 4 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Demonstrated knowledge and expertise, plan and approach to survey implementation, ability to identify trends, experience with high-quality deliverables, proposer background and strength, availability..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Mills River?
All active and historical solicitations from Town of Mills River are tracked and searchable. As a city agency, Town of Mills River regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Title Page, Letter of Transmittal, Table of Contents, Executive Summary, Technical Proposal, Background and Qualifications, Client References, Cost Proposal, Attachments and Samples. Review the full document from Town of Mills River for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Mills River, NC. Review the full solicitation for detailed scope requirements.