Tennessee Dept of Environment and Conservation - State Parks Retail, Food and Beverage POS Software Platform - RFP # 32701-26-328 (2026)
Tennessee Highway Patrol | State of TennesseeState · Nashville, TN- Due
- Dec 11, 2026
- 44 days left
- Posted
- Oct 8, 2026
- Contract term
- 5 years
- Primary contact
- Sydney Loomans
- (615) 253-7266
The 30-second brief
The State of Tennessee Department of Environment and Conservation seeks proposals for a retail and food point-of-sale (POS) software platform and hardware to support Tennessee State Parks, including six lodge restaurants, seven resort park lodge gift shops, two independent restaurants, and multiple stand-alone locations. The system must provide cloud-based management, inventory management, retail barcode scanning, matrix items, food and beverage menu management, KDS integration, EMV payment processing, Maestro Hospitality Systems integration, 24/7 technical support, and reporting capabilities. The estimated maximum liability for sixty months is $3,400,000.00. The submission deadline is December 11, 2026, at 2:00 p.m. Central Time. A pre-response conference will be held via Microsoft Teams on October 14, 2026. Written questions are due by October 20, 2026.
General Qualifications & Experience, 20; Technical Qualifications, Experience & Approach, 40; Oral Presentation or Field Test, 10; Cost Proposal, 30
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Summary
The State of Tennessee Department of Environment and Conservation seeks proposals for a retail and food point-of-sale (POS) software platform and hardware to support Tennessee State Parks, including six lodge restaurants, seven resort park lodge gift shops, two independent restaurants, and multiple stand-alone locations.
The system must provide cloud-based management, inventory management, retail barcode scanning, matrix items, food and beverage menu management, KDS integration, EMV payment processing, Maestro Hospitality Systems integration, 24/7 technical support, and reporting capabilities. The estimated maximum liability for sixty months is $3,400,000.00. The submission deadline is December 11, 2026, at 2:00 p.m. Central Time. A pre-response conference will be held via Microsoft Teams on October 14, 2026. Written questions are due by October 20, 2026.
EVALUATION CRITERIA
4- General Qualifications & Experience, 20
- Technical Qualifications, Experience & Approach, 40
- Oral Presentation or Field Test, 10
- Cost Proposal, 30
REQUIRED ATTACHMENTS
8- Response Statement of Certifications & Assurances
- Technical Response & Evaluation Guide
- Cost Proposal & Scoring Guide
- Reference Questionnaire
- Score Summary Matrix
- Pro Forma Contract
- W-9 form
- Authorization Agreement for Automatic Deposit Form
- Submit to
- [email protected]
- Duration
- 60 months
- Scope location
- Nashville, TN
- Reported agency
- Tennessee Department of Environment and Conservation
Questions about this RFP
How do I respond to this RFP from Tennessee Highway Patrol | State of Tennessee?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 11, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Sydney Loomans.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Tennessee Highway Patrol | State of Tennessee in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Sydney Loomans at (615) 253-7266. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "General Qualifications & Experience, 20; Technical Qualifications, Experience & Approach, 40; Oral Presentation or Field Test, 10; Cost Proposal, 30" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Tennessee Highway Patrol | State of Tennessee?
All active and historical solicitations from Tennessee Highway Patrol | State of Tennessee are tracked and searchable. As a state agency, Tennessee Highway Patrol | State of Tennessee regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 11, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Response Statement of Certifications & Assurances, Technical Response & Evaluation Guide, Cost Proposal & Scoring Guide, Reference Questionnaire, Score Summary Matrix, Pro Forma Contract, W-9 form, Au. Review the full document from Tennessee Highway Patrol | State of Tennessee for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Nashville, TN. Review the full solicitation for detailed scope requirements.