SC Education Lottery Digital Engagement Solution RFP-08042026-DES 2026
South Carolina Lottery Commission | State of South CarolinaState · Columbia, SC- Due
- Nov 17, 2026
- 14 days left
- Posted
- Oct 29, 2026
- Contract term
- 5 years
- Primary contact
- Ashley Kennedy-Shell
- (803) 737-3045
The 30-second brief
South Carolina Education Lottery is seeking proposals for a comprehensive and fully integrated digital engagement solution to integrate its current Player Rewards Program. The scope includes mobile application and web-based platforms, user interface components, API services, player account management, age and identity verification, CRM, loyalty points or SCEL coins, drawing services, winner notifications, customer support, content management, reporting, mobile claims and e-wallet capabilities, testing, and data failover. The submission deadline is November 17, 2026, at 11:00 AM ET. The contract term is five years.
Digital Engagement Solution, Mobile Application and Web Platform, Player Account Management (PAM), Players' Rewards Program, Drawing Services, Player Support and Content Management Digital Engagement Solution (CMS), Reporting, Mobile Claims/E-Wallet
Technical Proposal & Demonstration 450, Optional Features & Innovations 50, Qualifications and Experience 300, Value 200
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Summary
South Carolina Education Lottery is seeking proposals for a comprehensive and fully integrated digital engagement solution to integrate its current Player Rewards Program.
The scope includes mobile application and web-based platforms, user interface components, API services, player account management, age and identity verification, CRM, loyalty points or SCEL coins, drawing services, winner notifications, customer support, content management, reporting, mobile claims and e-wallet capabilities, testing, and data failover. The submission deadline is November 17, 2026, at 11:00 AM ET. The contract term is five years.
EVALUATION CRITERIA
4- Technical Proposal & Demonstration 450
- Optional Features & Innovations 50
- Qualifications and Experience 300
- Value 200
REQUIRED DELIVERABLES
8- Digital Engagement Solution
- Mobile Application and Web Platform
- Player Account Management (PAM)
- Players' Rewards Program
- Drawing Services
- Player Support and Content Management Digital Engagement Solution (CMS)
- Reporting
- Mobile Claims/E-Wallet
REQUIRED ATTACHMENTS
9- Cover Page
- Page Two
- Technical Proposal
- Business Proposal
- Redacted Technical & Business Proposal
- SLED background check deposit
- Litigation Bond
- Attachment C: Cost Summary Spreadsheet
- Attachment B: Service Provider Security Assessment Questionnaire
- Submit to
- SC Education Lottery, ATTN: Ashley Kennedy-Shell, 1333 Main Street, Suite 400, Columbia, SC 29201
- Scope location
- Columbia, SC
- Reported agency
- South Carolina Education Lottery
Questions about this RFP
How do I respond to this RFP from South Carolina Lottery Commission | State of South Carolina?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 17, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: SC Education Lottery, ATTN: Ashley Kennedy-Shell, 1333 Main Street, Suite 400, Columbia, SC 29201. For questions, contact Ashley Kennedy-Shell.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including South Carolina Lottery Commission | State of South Carolina in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Ashley Kennedy-Shell at (803) 737-3045. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Digital Engagement Solution, Mobile Application and Web Platform, Player Account Management (PAM), Players' Rewards Program, Drawing Services, Player Support and Content Management Digital Engagement Solution (CMS), Reporting, Mobile Claims/E-Wallet. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Proposal & Demonstration 450, Optional Features & Innovations 50, Qualifications and Experience 300, Value 200" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from South Carolina Lottery Commission | State of South Carolina?
All active and historical solicitations from South Carolina Lottery Commission | State of South Carolina are tracked and searchable. As a state agency, South Carolina Lottery Commission | State of South Carolina regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 17, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Page, Page Two, Technical Proposal, Business Proposal, Redacted Technical & Business Proposal, SLED background check deposit, Litigation Bond, Attachment C: Cost Summary Spreadsheet, Attachment. Review the full document from South Carolina Lottery Commission | State of South Carolina for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Columbia, SC. Review the full solicitation for detailed scope requirements.