New York State Department of Health - Consumer Assistance for NY State of Health: Navigator Program - RFA #20706 / SFS #NAV2026 (2026)
New York State Department of Health | State of New YorkState · Albany, NY- Due
- May 14, 2026
- Deadline passed
- Posted
- Mar 26, 2026
- Contract term
- 5 years
- Primary contact
- Brian Loucks
- (518) 474-9696
The 30-second brief
The New York State Department of Health is seeking applications for the Consumer Assistance for NY State of Health: Navigator Program under RFA #20706 and SFS #NAV2026. The program provides in-person and telephone health insurance application and enrollment assistance, education, and renewals for Qualified Health Plans (QHPs), Medicaid, Essential Plan, and Child Health Plus, as well as supporting small businesses in the SHOP Exchange. Approximately $32,000,000 is available annually for a five-year contract term from February 1, 2027 through January 31, 2032. Applications are due by May 14, 2026 at 4:00 PM and must be submitted via the Statewide Financial System and emailed as a single PDF to [email protected].
Statement of Need (5 points), Health Equity (4 points), Applicant Organization (18 points), Enrollment Strategy and Experience (20 points), Identification of Proposed Locations and Site Schedules (10 points), Directory of Volunteer Opportunities (4 points), Quality Assurance (6 points), Training (4 points), Privacy and Security (2 points), Budget and Budget Justification (20 points), Readiness and Workplan (7 points)
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Summary
The New York State Department of Health is seeking applications for the Consumer Assistance for NY State of Health: Navigator Program under RFA #20706 and SFS #NAV2026.
The program provides in-person and telephone health insurance application and enrollment assistance, education, and renewals for Qualified Health Plans (QHPs), Medicaid, Essential Plan, and Child Health Plus, as well as supporting small businesses in the SHOP Exchange. Approximately $32,000,000 is available annually for a five-year contract term from February 1, 2027 through January 31, 2032. Applications are due by May 14, 2026 at 4:00 PM and must be submitted via the Statewide Financial System and emailed as a single PDF to [email protected].
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
11- Attachment 5 Grant Cover Sheet
- Attachment 10 MWBE forms
- Attachment 11 Vendor Responsibility Attestation
- Attachment 12 Gender-Based Violence and the Workplace Certification
- Attachment 13 Subcontractor Letters of Commitment
- Attachment 14 Proposed Locations and Site Schedule
- Attachment 15 Proposed Volunteer Activities by County
- Attachment 16 Conflicts of Interest Attestation
- Attachment 18 Contractor Budget Template
- Attachment 19 Subcontractor Budget Template
- Attachment 20 Work Plan Summary
- Submit to
- Statewide Financial System (SFS) and email to [email protected]
- Duration
- 60 months
- Scope location
- Albany, NY
- Reported agency
- New York State Department of Health
Questions about this RFP
How do I respond to this RFP from New York State Department of Health | State of New York?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 14, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Statewide Financial System (SFS) and email to [email protected]. For questions, contact Brian Loucks.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including New York State Department of Health | State of New York in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brian Loucks at (518) 474-9696. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Statement of Need (5 points), Health Equity (4 points), Applicant Organization (18 points), Enrollment Strategy and Experience (20 points), Identification of Proposed Locations and Site Schedules (10..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from New York State Department of Health | State of New York?
All active and historical solicitations from New York State Department of Health | State of New York are tracked and searchable. As a state agency, New York State Department of Health | State of New York regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment 5 Grant Cover Sheet, Attachment 10 MWBE forms, Attachment 11 Vendor Responsibility Attestation, Attachment 12 Gender-Based Violence and the Workplace Certification, Attachment 13 Subcontrac. Review the full document from New York State Department of Health | State of New York for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Albany, NY. Review the full solicitation for detailed scope requirements.