New Hampshire Department of Transportation E-ZPass Back Office System RFI - DOIT #2026-041 (2025)
New Hampshire Department of Information Technology | State of New HampshireState · Concord, NH- Due
- Dec 19, 2025
- Deadline passed
- Posted
- Nov 14, 2025
- Primary contact
- Matthew R. Blixt
- (603) 485-3806
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Summary
The New Hampshire Department of Transportation, Bureau of Turnpikes, is issuing this Request for Information (RFI) to gather responses from vendors with expertise in providing and operating back office systems and operational services to support electronic tolling, video tolling, and unpaid toll processing.
The information obtained will assist NHDOT in preparing a subsequent Request for Proposals (RFP) to replace its legacy back office system and operational services, currently provided by Cubic Corporation under a contract expiring June 30, 2030. The scope includes call center services, E-ZPass account management, pay-by-plate account management, transaction processing, transponder management, financial reconciliation, license plate image review, and violations processing. Responses are due by December 19, 2025, at 12:00 PM Eastern Time, via email or Microsoft 365 OneDrive upload.
- Submit to
- Email to [email protected] or Microsoft 365 OneDrive folder shared with NHDOT
- Scope location
- Hooksett, NH
- Reported agency
- State of New Hampshire
Questions about this RFI
How do I respond to this RFI from New Hampshire Department of Information Technology | State of New Hampshire?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 19, 2025. Submissions should be delivered to: Email to [email protected] or Microsoft 365 OneDrive folder shared with NHDOT. For questions, contact Matthew R. Blixt.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including New Hampshire Department of Information Technology | State of New Hampshire in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Matthew R. Blixt at (603) 485-3806. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from New Hampshire Department of Information Technology | State of New Hampshire?
All active and historical solicitations from New Hampshire Department of Information Technology | State of New Hampshire are tracked and searchable. As a state agency, New Hampshire Department of Information Technology | State of New Hampshire regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from New Hampshire Department of Information Technology | State of New Hampshire for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Hooksett, NH. Review the full solicitation for detailed scope requirements.