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State of New Hampshire Department of Information Technology - Salesforce Professional Services - DoIT RFP 2026-036 (2026)

New Hampshire Department of Information Technology | State of New Hampshire
Due
Jan 29, 2026
Deadline passed
Posted
Dec 4, 2025
Contract term
6 years
Primary contact
Bruce Smith
(603) 230-3459

The 30-second brief

What they're buying

The State of New Hampshire, Department of Information Technology seeks to prequalify up to twelve vendors with experienced Salesforce System Integrators (SIs) to provide Salesforce Professional Services within the State's Salesforce Platform and Government Cloud. The selected vendors will enter into Master Service Agreements, enabling State Agencies to issue Requests for Quotations (RFQs) for Statements of Work (SOWs) utilizing a low-code/no-code approach. Services include implementing digital government solutions, system integration, configuration, software testing, data migration, user training, and ongoing support and maintenance. Proposals are due by January 15, 2026, at 10:00 AM ET.

How it's scored

Technical Proposal 75 (Proposed Solution 25, Implementation, Testing, Service, Project Management and Maintenance Experience 25, Vendor Company and Staff Qualifications 25), Price Proposal 25

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Summary

The State of New Hampshire, Department of Information Technology seeks to prequalify up to twelve vendors with experienced Salesforce System Integrators (SIs) to provide Salesforce Professional Services within the State's Salesforce Platform and Government Cloud.

The selected vendors will enter into Master Service Agreements, enabling State Agencies to issue Requests for Quotations (RFQs) for Statements of Work (SOWs) utilizing a low-code/no-code approach. Services include implementing digital government solutions, system integration, configuration, software testing, data migration, user training, and ongoing support and maintenance. Proposals are due by January 15, 2026, at 10:00 AM ET.

EVALUATION CRITERIA

Technical Proposal 75 (Proposed Solution 25, Implementation, Testing, Service, Project Management and Maintenance Experience 25, Vendor Company and Staff Qualifications 25), Price Proposal 25

REQUIRED ATTACHMENTS

3
  • Technical Proposal
  • Price Proposal
  • Proposal Transmittal Form Letter

REQUIRED STAFFING

17
Program managerProject ManagerScrum MasterSalesforce Technical ArchitectSalesforce Application ArchitectSalesforce AdministratorSalesforce DeveloperSalesforce OmniStudio DeveloperSalesforce Quality AssuranceSalesforce Data ArchitectSalesforce Business AnalystSalesforce Training ConsultantSalesforce System ArchitectSalesforce Experience DesignerSalesforce DevOps ManagerSalesforce Human Centered Change ConsultantSalesforce Subject Matter Expert
Duration
108 months
Scope location
Concord, NH
Reported agency
State of New Hampshire

Questions about this RFP

How do I respond to this RFP from New Hampshire Department of Information Technology | State of New Hampshire?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 29, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Bruce Smith.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including New Hampshire Department of Information Technology | State of New Hampshire in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bruce Smith at (603) 230-3459. Questions and answers are typically shared with all prospective bidders.

What staffing is required for this project?

This solicitation outlines specific staffing requirements. The required roles include: Program manager, Project Manager, Scrum Master, Salesforce Technical Architect, Salesforce Application Architect, Salesforce Administrator, Salesforce Developer, Salesforce OmniStudio Developer, Salesforce Quality Assurance, Salesforce Data Architect, Salesforce Business Analyst, Salesforce Training. Proposers should demonstrate relevant qualifications and experience for each required role.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Proposal 75 (Proposed Solution 25, Implementation, Testing, Service, Project Management and Maintenance Experience 25, Vendor Company and Staff Qualifications 25), Price Proposal 25" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from New Hampshire Department of Information Technology | State of New Hampshire?

All active and historical solicitations from New Hampshire Department of Information Technology | State of New Hampshire are tracked and searchable. As a state agency, New Hampshire Department of Information Technology | State of New Hampshire regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 6 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Technical Proposal, Price Proposal, Proposal Transmittal Form Letter. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from New Hampshire Department of Information Technology | State of New Hampshire for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Concord, NH. Review the full solicitation for detailed scope requirements.

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