Muskegon Community College Bookstore Services RFP
Muskegon Community CollegeHigher Ed · Muskegon, MI- Due
- Feb 27, 2026
- Deadline passed
- Posted
- Feb 4, 2026
- Contract term
- 5 years
- Primary contact
- Mike Council
- (231) 777-0669
The 30-second brief
Muskegon Community College (MCC) is seeking proposals from qualified companies to provide a hybrid bookstore service, including both virtual, on-line services and a physical presence on campus. The bookstore will support the College's educational mission by providing necessary textbooks and course materials at the lowest possible cost, as well as offering convenience items and apparel. The College is looking for a comprehensive solution that includes operational requirements, technical specifications, pricing models, and support services.
Operational Requirements, Support Services, Optional Services, Technical Requirements, Account Management and Staff, Transition and Onboarding Process, Pricing Narrative, Commissions, Capital Investment, Insurance, References (Schedule A), Supplier Company Information, Book Pricing Proposal, Proposer's Certification Form (Schedule B), Certification Regarding Debarment, Suspension, & Other Responsibility Matters Form (Schedule C)
Student Affordability and Access, Service Model and Operations, Technology and Data, Compliance and Security, Transition and Implementation Plan, Financial Return and Partnership Economics, Qualifications and References, Pricing Proposal
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Summary
Muskegon Community College (MCC) is seeking proposals from qualified companies to provide a hybrid bookstore service, including both virtual, on-line services and a physical presence on campus.
The bookstore will support the College's educational mission by providing necessary textbooks and course materials at the lowest possible cost, as well as offering convenience items and apparel. The College is looking for a comprehensive solution that includes operational requirements, technical specifications, pricing models, and support services.
EVALUATION CRITERIA
8- Student Affordability and Access
- Service Model and Operations
- Technology and Data
- Compliance and Security
- Transition and Implementation Plan
- Financial Return and Partnership Economics
- Qualifications and References
- Pricing Proposal
REQUIRED DELIVERABLES
17- Operational Requirements
- Support Services
- Optional Services
- Technical Requirements
- Account Management and Staff
- Transition and Onboarding Process
- Pricing Narrative
- Commissions
- Capital Investment
- Insurance
- References (Schedule A)
- Supplier Company Information
- Book Pricing Proposal
- Proposer's Certification Form (Schedule B)
- Certification Regarding Debarment
- Suspension
- & Other Responsibility Matters Form (Schedule C)
- Submit to
- Muskegon, MI 49442
- Duration
- 60 months
Questions about this RFP
How do I respond to this RFP from Muskegon Community College?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: Muskegon, MI 49442. For questions, contact Mike Council.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Muskegon Community College in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Mike Council at (231) 777-0669. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Operational Requirements, Support Services, Optional Services, Technical Requirements, Account Management and Staff, Transition and Onboarding Process, Pricing Narrative, Commissions, Capital Investment, Insurance, References (Schedule A), Supplier Company Information, Book Pricing Proposal, Propose. Proposals should clearly address how each deliverable will be met.
Show 4 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Student Affordability and Access, Service Model and Operations, Technology and Data, Compliance and Security, Transition and Implementation Plan, Financial Return and Partnership Economics, Qualificat..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Muskegon Community College?
All active and historical solicitations from Muskegon Community College are tracked and searchable. As a higher ed agency, Muskegon Community College regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Muskegon Community College for the complete list.
