Mills County Inmate Telephone, Video Visitation, Messaging, Tablet, and Commissary Services RFP RSO RFPC 2026
Mills CountyCounty · Mills County, TX- Due
- Aug 14, 2026
- Deadline passed
- Posted
- Jul 13, 2026
- Contract term
- 5 years
- Primary contact
- Amanda Williams
- (325) 648-2245
The 30-second brief
Mills County seeks a single vendor to provide integrated inmate communications and commissary services for its jail facility. Proposals are due August 14, 2026, for a five-year contract term with automatic renewals.
Cover Letter, Company Profile, Service Plan, Technology Overview, Pricing & Commission Proposal, Implementation & Transition Plan, References, Insurance & Compliance, Exceptions, Proposal Acknowledgment Form
Integrated single-vendor solution (25%), Cost/commission return and fairness of rates (25%), Service model and reliability (20%), Technology and reporting (15%), Vendor experience and references (10%), Value-added features (5%)
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Summary
Mills County seeks a single vendor to provide integrated inmate communications and commissary services for its jail facility. Proposals are due August 14, 2026, for a five-year contract term with automatic renewals.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
10- Cover Letter
- Company Profile
- Service Plan
- Technology Overview
- Pricing & Commission Proposal
- Implementation & Transition Plan
- References
- Insurance & Compliance
- Exceptions
- Proposal Acknowledgment Form
REQUIRED ATTACHMENTS
3- Attachment A: Proposal Acknowledgment Form
- Attachment B: Sample Commissary Menu
- Attachment C: Rate Table Format
- Submit to
- Mills County Courthouse, 1011 4th St. Goldthwaite, Tx.
- Scope location
- Goldthwaite, Texas
Questions about this RFP
How do I respond to this RFP from Mills County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 14, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Mills County Courthouse, 1011 4th St. Goldthwaite, Tx.. For questions, contact Amanda Williams.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Mills County in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Amanda Williams at (325) 648-2245. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Cover Letter, Company Profile, Service Plan, Technology Overview, Pricing & Commission Proposal, Implementation & Transition Plan, References, Insurance & Compliance, Exceptions, Proposal Acknowledgment Form. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Integrated single-vendor solution (25%), Cost/commission return and fairness of rates (25%), Service model and reliability (20%), Technology and reporting (15%), Vendor experience and references (10%)..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Mills County?
All active and historical solicitations from Mills County are tracked and searchable. As a county agency, Mills County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A: Proposal Acknowledgment Form, Attachment B: Sample Commissary Menu, Attachment C: Rate Table Format. Review the full document from Mills County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Goldthwaite, Texas. Review the full solicitation for detailed scope requirements.