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Merrimack County Request for Proposals - Enterprise Managed Endpoint Detection and Response Services - 20261008

Merrimack County logoMerrimack County
Due
Oct 16, 2026
Deadline passed
Posted
Oct 8, 2026
Contract term
3 years
Primary contact
Jonathan Gardner
(603) 796-3271

The 30-second brief

What they're buying

Merrimack County is seeking proposals from qualified vendors to provide Enterprise Managed Endpoint Detection and Response (MDR) Services at 333 Daniel Webster Highway, Boscawen, NH 03303. The target deployment environment consists of 550 endpoints, including Windows workstations and physical/virtual servers. Key requirements include a cloud-based client portal (SaaS), a lightweight endpoint agent with autonomous detection, prevention, and rollback/remediation, and a 24/7/365 managed Security Operations Center (SOC) equivalent to or exceeding SentinelOne Managed EDR. Contract duration options range from 1-year up to 3-year commitments. Proposals are due by October 16, 2026, at 12:00 PM EST, with questions due by October 13, 2026. Evaluation criteria include proposal pricing (50%), quality of product (30%), quality of services (10%), and prior experience (10%).

What you must deliver

Managed Endpoint Detection and Response (MDR) Services, 550 Endpoints, Cloud-Based Client Portal, Endpoint Agent, 24/7/365 Managed SOC, 1-year up to 3-year commitments

How it's scored

Proposal Pricing (50%), Quality of Product (30%), Quality of Services (10%), Prior Experience (10%)

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Summary

Merrimack County is seeking proposals from qualified vendors to provide Enterprise Managed Endpoint Detection and Response (MDR) Services at 333 Daniel Webster Highway, Boscawen, NH 03303.

The target deployment environment consists of 550 endpoints, including Windows workstations and physical/virtual servers. Key requirements include a cloud-based client portal (SaaS), a lightweight endpoint agent with autonomous detection, prevention, and rollback/remediation, and a 24/7/365 managed Security Operations Center (SOC) equivalent to or exceeding SentinelOne Managed EDR. Contract duration options range from 1-year up to 3-year commitments. Proposals are due by October 16, 2026, at 12:00 PM EST, with questions due by October 13, 2026. Evaluation criteria include proposal pricing (50%), quality of product (30%), quality of services (10%), and prior experience (10%).

EVALUATION CRITERIA

Proposal Pricing50%
Quality of Product30%
Quality of Services10%
Prior Experience10%

REQUIRED DELIVERABLES

6
  • Managed Endpoint Detection and Response (MDR) Services
  • 550 Endpoints
  • Cloud-Based Client Portal
  • Endpoint Agent
  • 24/7/365 Managed SOC
  • 1-year up to 3-year commitments

REQUIRED ATTACHMENTS

Certificate of Authority

Scope location
Boscawen, NH

Questions about this RFP

How do I respond to this RFP from Merrimack County?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 16, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Jonathan Gardner.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Merrimack County in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jonathan Gardner at (603) 796-3271. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Managed Endpoint Detection and Response (MDR) Services, 550 Endpoints, Cloud-Based Client Portal, Endpoint Agent, 24/7/365 Managed SOC, 1-year up to 3-year commitments. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Proposal Pricing (50%), Quality of Product (30%), Quality of Services (10%), Prior Experience (10%)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Merrimack County?

All active and historical solicitations from Merrimack County are tracked and searchable. As a county agency, Merrimack County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Certificate of Authority. Review the full document from Merrimack County for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Boscawen, NH. Review the full solicitation for detailed scope requirements.

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