Massapequa Water District Integrated Utility Management Software and Implementation Services RFP 2026
Massapequa WdUtility District · Massapequa, NY- Due
- Oct 9, 2026
- Deadline passed
- Posted
- Sep 1, 2026
- Contract term
- 5 years
- Primary contact
- Kameka Wittal
The 30-second brief
Massapequa Water District is seeking proposals for a modern water utility operations software and implementation services. The scope includes utility billing, customer account management, customer portal and communications, work orders, mobile field operations, infrastructure asset management, GIS, and materials management. The selected solution must integrate with SAP Business ByDesign and Neptune Technology meter reading systems. The District serves approximately 13,500 customer accounts. Proposals must be submitted electronically via SharePoint by October 9, 2026. A nonbinding Intent to Respond is requested by September 11, 2026, and written questions are due by September 22, 2026.
Software licensing/subscription, Implementation, Configuration, Interfaces, Data conversion, Testing, Training, Documentation, Project management, Go-live support, Warranty, Maintenance
Functional fit, technical architecture, implementation approach, experience and references, pricing, five-year cost and overall value
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Summary
Massapequa Water District is seeking proposals for a modern water utility operations software and implementation services.
The scope includes utility billing, customer account management, customer portal and communications, work orders, mobile field operations, infrastructure asset management, GIS, and materials management. The selected solution must integrate with SAP Business ByDesign and Neptune Technology meter reading systems. The District serves approximately 13,500 customer accounts. Proposals must be submitted electronically via SharePoint by October 9, 2026. A nonbinding Intent to Respond is requested by September 11, 2026, and written questions are due by September 22, 2026.
EVALUATION CRITERIA
6- Functional fit
- Technical architecture
- Implementation approach
- Experience and references
- Pricing
- Five-year cost and overall value
REQUIRED DELIVERABLES
12- Software licensing/subscription
- Implementation
- Configuration
- Interfaces
- Data conversion
- Testing
- Training
- Documentation
- Project management
- Go-live support
- Warranty
- Maintenance
REQUIRED ATTACHMENTS
4- Attachment A - Client Reference Form
- Attachment B - Requirements Matrix
- Attachment C - Price Proposal
- Attachment D - Proposal Checklist
REQUIRED STAFFING
5- Submit to
- District’s designated SharePoint submission site
- Scope location
- Massapequa, NY
- Reported agency
- Massapequa Water District
Questions about this RFP
How do I respond to this RFP from Massapequa Wd?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 9, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: District’s designated SharePoint submission site. For questions, contact Kameka Wittal.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Massapequa Wd in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kameka Wittal. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: project manager, solution architect, conversion lead, integration lead, training lead. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Software licensing/subscription, Implementation, Configuration, Interfaces, Data conversion, Testing, Training, Documentation, Project management, Go-live support, Warranty, Maintenance. Proposals should clearly address how each deliverable will be met.
Show 5 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Functional fit, technical architecture, implementation approach, experience and references, pricing, five-year cost and overall value" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Massapequa Wd?
All active and historical solicitations from Massapequa Wd are tracked and searchable. As a utility district agency, Massapequa Wd regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A - Client Reference Form, Attachment B - Requirements Matrix, Attachment C - Price Proposal, Attachment D - Proposal Checklist. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Massapequa Wd for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Massapequa, NY. Review the full solicitation for detailed scope requirements.
