Lone Star College System - Behavioral Intervention Software Solution - RFP 26-09-07 - 2026
Lone Star College SystemHigher Ed · The Woodlands, TX- Due
- Nov 6, 2026
- 3 days left
- Posted
- Oct 1, 2026
- Contract term
- 3 years
- Primary contact
- Dina L. Sauser
- (832) 813-6532
The 30-second brief
Lone Star College System seeks proposals for a Behavioral Intervention Software Solution to centrally manage Title IX incidents, Clery Act incidents, Behavioral Intervention Team cases, academic and non-academic grade appeals, administrative referrals, safety records, and disciplinary records across all 24 locations in the greater Houston area. The cloud-hosted or internet-based software solution must provide configurable intake forms, automated case routing and workflow management, role-based access controls, case documentation, evidence attachments, audit trails, cross-campus sharing, compliance dashboards, and notifications. Vendor responsibilities include a business process impact analysis, technical infrastructure compatibility assessment, project planning, implementation, data migration, 30 days of post-implementation support, user training, and knowledge transfer. The contract term is three years with options to renew for two additional one-year terms. Proposals are due by November 6, 2026, with a question deadline of October 14, 2026.
Annual Support and Maintenance, Implementation, Training, Hosting, Other Costs
Purchase price (30), Quality of the Bidder’s goods or services (15), Reputation of the Bidder or the Bidder’s goods or services (10), Extent to which the goods or services meet the needs of The System (10), Bidder’s past relationship with The System (10), Total long-term cost to The System to acquire the goods or services (5), Bidder has its principal place of business in Texas; or employs at least 500 persons in Texas (5), Compatibility with existing systems/infrastructure, Implementation/rollout approach, Post-Implementation support and maintenance terms (15), The impact on the ability of The System to comply with laws and rules relating to historically underutilized businesses (0)
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Summary
Lone Star College System seeks proposals for a Behavioral Intervention Software Solution to centrally manage Title IX incidents, Clery Act incidents, Behavioral Intervention Team cases, academic and non-academic grade appeals, administrative referrals, safety records, and disciplinary records across all 24 locations in the greater Houston area.
The cloud-hosted or internet-based software solution must provide configurable intake forms, automated case routing and workflow management, role-based access controls, case documentation, evidence attachments, audit trails, cross-campus sharing, compliance dashboards, and notifications. Vendor responsibilities include a business process impact analysis, technical infrastructure compatibility assessment, project planning, implementation, data migration, 30 days of post-implementation support, user training, and knowledge transfer. The contract term is three years with options to renew for two additional one-year terms. Proposals are due by November 6, 2026, with a question deadline of October 14, 2026.
EVALUATION CRITERIA
Purchase price (30), Quality of the Bidder’s goods or services (15), Reputation of the Bidder or the Bidder’s goods or services (10), Extent to which the goods or services meet the needs of The System (10), Bidder’s past relationship with The System (10), Total long-term cost to The System to acquire the goods or services (5), Bidder has its principal place of business in Texas; or employs at least 500 persons in Texas (5), Compatibility with existing systems/infrastructure, Implementation/rollout approach, Post-Implementation support and maintenance terms (15), The impact on the ability of The System to comply with laws and rules relating to historically underutilized businesses (0)
REQUIRED DELIVERABLES
5- Annual Support and Maintenance
- Implementation
- Training
- Hosting
- Other Costs
REQUIRED ATTACHMENTS
3- W-9 Form
- Certificate of Interested Parties Form 1295
- References
- Submit to
- https://lonestar.ionwave.net/PublicDetail.aspx?bidID=367&SourceType=1
- Duration
- 60 months
- Scope location
- The Woodlands, TX
Questions about this RFP
How do I respond to this RFP from Lone Star College System?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://lonestar.ionwave.net/PublicDetail.aspx?bidID=367&SourceType=1. For questions, contact Dina L. Sauser.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Lone Star College System in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Dina L. Sauser at (832) 813-6532. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Annual Support and Maintenance, Implementation, Training, Hosting, Other Costs. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Purchase price (30), Quality of the Bidder’s goods or services (15), Reputation of the Bidder or the Bidder’s goods or services (10), Extent to which the goods or services meet the needs of The System..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Lone Star College System?
All active and historical solicitations from Lone Star College System are tracked and searchable. As a higher ed agency, Lone Star College System regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 6, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: W-9 Form, Certificate of Interested Parties Form 1295, references. Review the full document from Lone Star College System for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: The Woodlands, TX. Review the full solicitation for detailed scope requirements.