Lone Star College System - Default Loan Prevention Services - RFP 26-10-01 (2026)
- Due
- Nov 18, 2026
- 16 days left
- Posted
- Oct 27, 2026
- Contract term
- 3 years
- Primary contact
- Janet Bradley
- (832) 813-6551
The 30-second brief
Lone Star College System requests proposals for Default Loan Prevention Services and annual student loan debt letters to manage federal Title IV student loan Cohort Default Rates. The scope includes proactively identifying delinquent students, providing financial literacy counseling, skip tracing, communicating via phone, email, and text message, assisting with deferments, forbearances, and repayment plans, and aiding with Default Management Plans. The project aims to establish a 3-year term with two optional 1-year renewal terms for system-wide purchases on an as-needed basis across 24 locations in the greater Houston area. Proposals are due by November 18, 2026, at 10:00 a.m. CST, with a question deadline of November 4, 2026. Evaluation criteria include purchase price (30), quality of goods or services (20), extent to which services meet system needs (20), bidder reputation (10), and other relevant factors (10).
Purchase price (30), Quality of the Bidder's goods or services (20), Extent to which the goods or services meet the needs of The System (20), Reputation of the Bidder or the Bidder's goods or services (10), Any Other Relevant Factor (10), Bidder's past relationship with The System (5), Total long-term cost to The System (5)
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Summary
Lone Star College System requests proposals for Default Loan Prevention Services and annual student loan debt letters to manage federal Title IV student loan Cohort Default Rates.
The scope includes proactively identifying delinquent students, providing financial literacy counseling, skip tracing, communicating via phone, email, and text message, assisting with deferments, forbearances, and repayment plans, and aiding with Default Management Plans. The project aims to establish a 3-year term with two optional 1-year renewal terms for system-wide purchases on an as-needed basis across 24 locations in the greater Houston area. Proposals are due by November 18, 2026, at 10:00 a.m. CST, with a question deadline of November 4, 2026. Evaluation criteria include purchase price (30), quality of goods or services (20), extent to which services meet system needs (20), bidder reputation (10), and other relevant factors (10).
EVALUATION CRITERIA
Purchase price (30), Quality of the Bidder's goods or services (20), Extent to which the goods or services meet the needs of The System (20), Reputation of the Bidder or the Bidder's goods or services (10), Any Other Relevant Factor (10), Bidder's past relationship with The System (5), Total long-term cost to The System (5)
REQUIRED ATTACHMENTS
4- W-9 Form
- Certificate of Interested Parties Form 1295
- Insurance Certificate
- References
- Submit to
- https://lonestar.ionwave.net/
- Duration
- 60 months
- Scope location
- The Woodlands, TX
Questions about this RFP
How do I respond to this RFP from Lone Star College System?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 18, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://lonestar.ionwave.net/. For questions, contact Janet Bradley.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Lone Star College System in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Janet Bradley at (832) 813-6551. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Purchase price (30), Quality of the Bidder's goods or services (20), Extent to which the goods or services meet the needs of The System (20), Reputation of the Bidder or the Bidder's goods or services..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Lone Star College System?
All active and historical solicitations from Lone Star College System are tracked and searchable. As a higher ed agency, Lone Star College System regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 18, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: W-9 Form, Certificate of Interested Parties Form 1295, Insurance Certificate, References. Review the full document from Lone Star College System for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: The Woodlands, TX. Review the full solicitation for detailed scope requirements.