King County Solutions for in-custody communications and related digital service platform RFI KC001744 (2026)
King CountyCounty · Seattle, WA- Due
- Nov 26, 2026
- 19 days left
- Posted
- Nov 5, 2026
- Primary contact
- Nephtalin Drummer
- (206) 477-2556
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Summary
King County is issuing this Request for Information (RFI) to gather industry and market information regarding available solutions for in-custody communications and related digital services and platforms for the King County Department of Adult and Juvenile Detention (DAJD).
Services include voice communications, telephony, video visitation, accessibility-specific communication services, digital messaging, mail services, resident tablet platforms and applications, investigative, monitoring, administrative tools, payment processing, resident account-related services, administrative systems, reporting, analytics, system integration, APIs, implementation, transition, training, staffing, maintenance, and ongoing operational support. The RFI addresses facilities including the King County Correctional Facility (KCCF) in Seattle, the Maleng Regional Justice Center (MRJC) in Kent, and the Clark Children and Family Justice Center (CCFJC) in Seattle. The submission deadline is November 26, 2026.
- Submit to
- [email protected]
- Scope location
- Seattle, WA
Questions about this RFI
How do I respond to this RFI from King County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 26, 2026. Submissions should be delivered to: [email protected]. For questions, contact Nephtalin Drummer.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including King County in WA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Nephtalin Drummer at (206) 477-2556. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from King County?
All active and historical solicitations from King County are tracked and searchable. As a county agency, King County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 26, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from King County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Seattle, WA. Review the full solicitation for detailed scope requirements.