JEA RFI Cisco Phone System Support Models 2026
JEA (Electric Water & Sewer)Utility District · Jacksonville, FL- Due
- Mar 18, 2026
- Deadline passed
- Primary contact
- Brooke Garland
- (904) 665-8606
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Summary
JEA is issuing this Request for Information (RFI) to gather information from vendors capable of supporting their enterprise Cisco-based communications and contact center environment.
The RFI seeks details on service delivery models, staffing options, and pricing structures for technologies including Cisco PCCE, CVP, ECE, CUCM, and WebEx Calling.
- Submit to
- Electronically via Zycus: https://zsn.zycus.com/guest/genericRegister/JEA074/iSource/1029711/
- Scope location
- Jacksonville, Florida
- Reported agency
- JEA
Questions about this RFI
How do I respond to this RFI from JEA (Electric Water & Sewer)?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 18, 2026. Submissions should be delivered to: Electronically via Zycus: https://zsn.zycus.com/guest/genericRegister/JEA074/iSource/1029711/. For questions, contact Brooke Garland.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including JEA (Electric Water & Sewer) in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brooke Garland at (904) 665-8606. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from JEA (Electric Water & Sewer)?
All active and historical solicitations from JEA (Electric Water & Sewer) are tracked and searchable. As a utility district agency, JEA (Electric Water & Sewer) regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from JEA (Electric Water & Sewer) for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Jacksonville, Florida. Review the full solicitation for detailed scope requirements.