JEA Cyber Security Operations Center (CSOC) Services ITN-1412189879-2026
JEA (Electric Water & Sewer)Utility District · Jacksonville, FL- Due
- Sep 1, 2026
- Deadline passed
- Contract term
- 3 years
- Primary contact
- Nickolas Dambrose
The 30-second brief
JEA is soliciting proposals for a vendor to provide 24x7 monitoring, detection, response, and threat intelligence services for its multi-environment infrastructure. Responses are due September 1, 2026, via the Zycus platform.
24x7 monitoring, Detection, Response, Threat intelligence capabilities, AI/ML/LLM usage disclosure
Quotation of Rates (30), Past Performance/Company Experience (20), Experience Location and Availability of Professional Personnel (20), Ability to Design an Approach and Work Plan (30), Optional Presentation/Demonstration (30)
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Summary
JEA is soliciting proposals for a vendor to provide 24x7 monitoring, detection, response, and threat intelligence services for its multi-environment infrastructure. Responses are due September 1, 2026, via the Zycus platform.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
5- 24x7 monitoring
- Detection
- Response
- Threat intelligence capabilities
- AI/ML/LLM usage disclosure
REQUIRED ATTACHMENTS
Response Workbook, List of JSEB Certified Firms, Subcontractor Form, CIP Supply Chain Risk Assessment, Business Requirements, Mutual NDA, Conflict of Interest Certificate Form, Insurance certificate, W-9, Evidence of active registration with the State of Florida Division of Corporations
REQUIRED STAFFING
Lead Account Manager, Primary Analysts
- Submit to
- Zycus Supplier Network (https://zsn.zycus.com/guest/genericRegister/JEA074)
- Scope location
- Jacksonville, FL
- Reported agency
- JEA
Questions about this RFP
How do I respond to this RFP from JEA (Electric Water & Sewer)?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 1, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Zycus Supplier Network (https://zsn.zycus.com/guest/genericRegister/JEA074). For questions, contact Nickolas Dambrose.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including JEA (Electric Water & Sewer) in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Nickolas Dambrose. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Lead Account Manager, Primary Analysts. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: 24x7 monitoring, Detection, Response, Threat intelligence capabilities, AI/ML/LLM usage disclosure. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Quotation of Rates (30), Past Performance/Company Experience (20), Experience Location and Availability of Professional Personnel (20), Ability to Design an Approach and Work Plan (30), Optional Prese..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from JEA (Electric Water & Sewer)?
All active and historical solicitations from JEA (Electric Water & Sewer) are tracked and searchable. As a utility district agency, JEA (Electric Water & Sewer) regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Response Workbook, List of JSEB Certified Firms, Subcontractor Form, CIP Supply Chain Risk Assessment, Business Requirements, Mutual NDA, Conflict of Interest Certificate Form, Insurance certificate,. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from JEA (Electric Water & Sewer) for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Jacksonville, FL. Review the full solicitation for detailed scope requirements.